Summary: Had to align the cartridges 4 times before I could print out something, and again had to align when I wanted to print a next doc!! Consumed a lot go color! Not really thinking of printing another soon!! Awesome print, great looking! Emitted a rumbling noise a few times during my struggle with the alignment.
they were fine. A couple of hours later I tried to ...
Mary W., Amazon
3 weeks ago
Summary: I have spent hours trying to set up the wireless part of this printer. I opened a chat with a tech and it took him one hour to finally connect it. We tested printing several of my documents, they were fine. A couple of hours later I tried to print something off the internet and all I could get was a troubleshooting message. I have not had time since then to play with it again. I'm giving it one more chance, if it doesn't work, it's going back.
Summary: It prints. It's able to photocopy and scan. What I really dislike was the fact that I was never able to set up wireless printing. I always have to use the cable. I have a Mac book Pro and this seems like there printer was not compatible with this operating system. I called customer service and we basically went around in circles without finding a solution. I was very disappointed that the software engineers of this product do not take into account all platforms.
Summary: Stopped taking paper feed. Wheels spin but simply wont grab paper. Cleaned the wheels and printer head and tried every other option under the sun with tech support. Printer is now a paper weight. When it was working, it printed pretty good quality, however paper jams were an issue. I wouldn't recommend. Will last you a year then time to purchase another.
Summary: There is no way to print images in greyscale if you run out of color ink. Even colored text will just not be there. Software is very, very limited. Photo images if they are with text are terrible. It's really only good for printing black and white text, and even then the paper tray malfunctions often.
Summary: Worked fine until "the black ink problem". Black ink ran out, I changed the cartridge, to a genuine HP replacement, and it stopped printing black altogether. A lot of other people seem to have had this problem, but HP refuse to admit there's a fault.
Summary: Very often when printing I will get the error message that the printer is not connected. I use a cable and I never disconnect the printer. Every time this happens I have to power down the printer and restart. Very annoying. I've never had that issue with another printer. I would avoid this printer.