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Hp-photosmart-5520.33494873
8.9 out of 10

HP Photosmart 5520

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Reviews and Problems with HP Photosmart 5520

Showing 1-10 of 285
Overall 2
2.0
Value for money 2
2.0
Features 10
10
Print quality 2
2.0
Speed performance 8
8.0

This is my second HP printer to fail on me.

DADDY, Bestbuy
13 May 2014
  • Summary: This is my second HP printer to fail on me. Both printers mysteriously stopped printing in black after a short period of ownership.The first one I...
  • Pros: When it worked.
  • Cons: No longevity of life
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Overall 2
2.0

Will last one year

HeWhoMustNotBeNamed, Bestbuy
10 May 2014
  • Summary: After spending a lot of money on ink to run printer head cleanings, I give up. I see reviews that others also have the problem of no black ink...
  • Pros: Works good for one year
  • Cons: Stops printing black after one year of light use
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Overall 2
2.0

Worst printer ever made

Teri Williams "Teri", Amazon
9 May 2014
  • Summary: DO NOT BUY THIS PRINTER! I can't begin to tell you all of the problems installing this printer. Most importantly the software downloaded from their site was corrupt. I had to uninstall and reinstall using the CD. But then after finally getting it to work, paper jams, hardly holds any paper in the paper tray and if your lucky you might get a few pages printed before you are out of ink.
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Overall 2
2.0

Don't buy this printer!

Aimerator, Bestbuy
7 May 2014
  • Summary: I had this product less than 2 years and used it lightly...it was like new. Worked great for a year, easy to set up and had great print quality.
  • Pros: Good print quality, easy to set up
  • Cons: Quality, service, high ink consumption
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Overall 2
2.0

Two printers failed in less than one year

Tamer, Amazon
23 April 2014
  • Summary: We went through two of these printers in less than a year. We thought that perhaps the first one was a fluke, so we decided (against our better judgement) to get another one of the same model. Surprise, surprise, the second printer died in less than 6 months. With both printers, the printer head started making horrible cracking noises and eventually stopped working altogether. I just got done speaking with HP via Chat (a wayyyy better option than calling).
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Overall 2
2.0
Value for money 2
2.0
Features 2
2.0
Print quality 2
2.0
Speed performance 2
2.0

Great while it worked, quit after 23 months.

Twiggie, Bestbuy
17 April 2014
  • Summary: The printer was easy to setup, and I am definitely not tech savvy. It worked great for 23 months and then started not printing any black print.
  • Pros: Easy to setup.
  • Cons: Quit working after 23 months of extremely light usage.
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Overall 2
2.0

Huge waste of money - no longer prints black

Sue Sheldon, Amazon
13 April 2014
  • Summary: As soon as the black cartridge ran out and was replaced, no matter what we did, it would never print balck again! So many forums talking about this problem and HP is NO help at all. Do NOT buy this printer!
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Overall 2
2.0

Worst, most unreliable printer I've ever

TravelPhotog, Amazon
23 March 2014
  • Summary: Everything you've read here about paper jams is all true! Can't handle multiple sheets in tray. Thinks there' a media jam when there is none. Eats up ink like mad.
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Overall 2
2.0

Exercise in Frustration - go elsewhere

bz gardner, Amazon
23 March 2014
  • Summary: If you have loads of free time to troubleshoot your equipment....go for it. Had to do the realignment and cleaning feature on it over a dozen times to get the print corrected....wasted enormous amounts of paper. It shoots out page after page for no reason after printing...you can wait it out or just turn it off and wait again for it to start back up. I am constantly having to adjust, redo, restart etc to get anything to print.
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Overall 2
2.0

Save your money! Crappy customer service too.

Karmine, Amazon
20 March 2014
  • Summary: I bought this printer at Staples and was told HP printers were really good and fine to use with Macs, etc. I barely used it the 1st year so it took awhile for the ink to run out. I had purchased extra HP ink cartridges when I first bought the printer so when it ran out & I installed the new ones. After this the printer started making a horrible, loud knocking noise after it was done printing.
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