Summary: This printer does a good job of printing. Unfortunately, it uses massive quantities of ink even if you barely use it. I have an HP Officejet Pro printer that sips ink and it's output is as good as a laser printer. Its super fast. Highly recommended. Unfortunately, it is not designed for photos. I got this for printing out large photos and coupons and to copy black and white documents. I almost never use it.
Stay away from this printer, and avoid all other ink jet printers!
Amazon Customer, Amazon
29 December 2014
Summary: This printer literally lasted less than 500 pages, a year and a half of casual use. I know this because i just finished the original ream of 500 pages of printing paper that i bought with this printer at the end of 2012. This is the second printer of the same model that i have owned, since the original one that i bought had a touchscreen that went bad. The original printer was still under warranty, so getting it replaced was no issue at the time.
Summary: if i could, this item would have zero stars. once i used up the " included ink" and replaced with GENUINE HP ink..it hasnt worked since. apparently the inkhead is non replaceable. epic fail with this printer after a yr of hardly using it. honestly, where is the recall on this item. HP failed.
Printer has worked fine for the last year or so with just an ...
The Archer, Amazon
3 December 2014
Summary: Printer has worked fine for the last year or so with just an occasional paper jam. Ink costs, like most HP printer ink, is a big expense. Out of the blue, the touchscreen went fuzzy and does not accept any commands. I am sure it would cost too much to fix versus just buying a new one. I think I am going to avoid units with touch screens, they just seem destined to fail with all that finger poking.
Summary: Worst POS printer I have ever had. Printhead clogs and won't print black. DO NOT BUY THIS PRINTER!!! It is a waste of money. Clogged printhead, no warranty help and no way to remove printhead without total disassembly.
Summary: DO NOT BY THIS PRINTER. HAD IT FOR A YEAR . THE BLACK INK DOES NOT WORK AND WAS LEAKING IN THE PRINTER. TECH SUPPORT TOLD THE HARDWARE WAS NO LONGER WORKING AND SINCE IT WAS OUT OF WARRENTY THEY COULD NOT REPLACE IT., BUT I CAN BY OTHER ONE.
I just wanted to add one more 1-star review in ...
Clyde Claire, Amazon
31 August 2014
Summary: I just wanted to add one more 1-star review in an attempt to warn prospective buyers from this defective product. As many others (just do a Google search for '5514 won't print black') have stated, the printer stopped printing with blank ink. There does not appear to be a solution except replace the printer.
I told him the printer costs less than that and that is stupid. I then started looking on line for solutions ...
Stephanie Fuller, Amazon
16 July 2014
Summary: My Photosmart 5514 had performed well for me until recently when it no longer would print black . I contacted HP support he did the usual unplug, turn off computer etc. He then said it was my computer that was the problem and for $200.00 he could fix it for me. I told him the printer costs less than that and that is stupid. I then started looking on line for solutions and found that this is a frustrating problem for 'as one email stated thousands of customers.