"This printer has great qualities when working properly"
26 February 2012
Pros: Sleek appearance, lightweight & smaller compared to similar printers Touch screen is very easy to see allowing for easy navigation through setup, etc. Easily connects to wireless network & devices Scans & copies in images & docs quickly &
Cons: Constant paper jams. I only get approximately 1 printed page for every 5 pages I try to print. Pages seem to have small ink floaters even though I have made sure everything is clean of dust and debris.
Summary: Very noisy on start up.. What on earth is it doing..? Uses huge amounts of ink. I replaced the cartridge a few weeks ago, only printed about 40 pages since. Printed a 50 page document today and I get the low ink warning. I'm fed up buying cartridges. I'm on cartridge 4 and printed 676 pages in total. Thats 169 per cartridge and one of these was an XL. I maybe print 1 photo a year. Disappointed in this machine. Air print works well.
Very prone to stop printing in one or more inks when print cartridges are replaced
Mr. S. Bennett, Amazon
10 September 2013
Summary: I bought this printer and when the inks ran out I replaced them but the black cartridge refused to print despite all my efforts. I then bought a second hand one for £20 hoping to use the spare cartridges I had bought already. The same problem occurred again. I wouldn't touch this printer with a barge pole!!!
Summary: Bought my printer in May 2012; by July 2013 it had stopped working properly (and guess what! The guarantee is for one year only). If the printer wasn't used for a week or so, the print-head would get clogged and have to be cleaned (or the ink would come out all streaky). This isn't something you can do by removing the print-head: you can't take it out. You have to follow the on-screen procedure, which takes time, paper, and quite a lot of ink.
Excerpt: "...below. ===Software=== I had never used HP before so was pretty new to the software. To be honest I prefer to use my own software for scanning and managing printing, so I found it an extra hassle. I also think that each time it opened up it slowed down the whole computer. Also, although you can dismiss them, if you buy genuine HP inks you get a message saying that you have a reward to claim. I tried claiming the first time but it was just a money-off ...
Pros: Lightweight, easy to use and if not faulty, probably good quality printing
Cons: Costly ink and high chance this product will have faults, not worth the risk
Summary: The printer arrived on time and was quite nice to look at. I got as far as putting the ink in and then on the little screen it kept telling me to put the correct ink in ( i had ) and it showed me a little vidio of how to put the inks in correctly ( i had ) i could not go any further it kept repeating the same thing over and over again. I sent the printer back to Amazon for a refund. Amazon was brilliant it is a shame that the printer was not.
Summary: As noted by other reviewers there seems to be an alignment problem with this printer. I returned mine to Amazon for a refund and bought another from a different supplier in case this was just a batch issue. Alas, I was unable to align the print on the second printer either so it also went back. I'm now thinking of getting an Epson.