Summary: This printer has been used very little in the 14 months we've had it. It started with ink issues of it would say it's low &/or out & it wasn't true cause we had just changed the cartridges. Then the "paper jam" issues began.
Pros: Printed fast but noisy, good print
Cons: Loud, cheaply made, doesn't last, tech support very poor, online support a mess to wade through
Summary: I'm sure this printer functions perfectly fine and would otherwise be satisfactory. My problem is more with HP's sales mentality than with this specific model of printer.
Pros: Well featured for the price, never was able to use the printer in order to find out any other pros.
Cons: My dog chewed up the black setup ink cartridge before I was able to use this printer. I took a while getting around to trying to remedy this problem and when I did, HP was no help. A new ink cartridge was useless because the setup had not been done yet, money gone there, so I called HP to ask abo...
Summary: The printer didn't work when I took it out of the box. It displayed a "printhead missing" error message. When I contacted the local HP support I received the information that it might take two weeks (!) to get a replacement.
Pros: Looks good - that's why I bought it.
Cons: I got a faulty product. HP customer service is a pile of...
Summary: I think it was on gizmodo in an article that I read soon after I bought this unit. A reader asked advise on the best all in one printer available for a moderate price. The response was "whatever you do, don't get the HP 5510". I think that sums it up nicely
Pros: It was/is cheap. It's now even cheaper. It will eventually print. The touch interface is kinda nifty although I guess a little outdated at this stage.
Cons: Paper doesn't go through the feed too well and often comes out crinkled., It took well over 5 hours to get the printer connecting wirelessly., Constant alerts notifying that the installed cartridges are faulty.
Summary: Bought this item as a convenience printer; I have another HP printer that I love, but I'll think twice before I ever buy an HP again. Tried researching and worked through HP support, but have yet to find a way to tweak the performance. Very disappointing.
Pros: Low cost for a wireless printer when on sale
Cons: Paper feed jams 8 times out of 10, ultimately wasting a lot of time and trees.
Had the printer for only 10 weeks and it quit working!
27 March 2012
Summary: We received our RECONDITIONED (Not New)replacement printer from HP and it turned out to be a nightmare. It had 3 problems, detecting the loaded paper in the tray, causing paper jams when it finally would print and when a scanned or printed document finally came through, it would come out blank.
Pros: We liked it as long at it was working correctly.
Cons: Getting it to actually "Print" when prompted using wireless connection was frustrating! Switched to using the USB to avoid the printing problems. The power switch quit working and we had to send it back to HP.
Summary: This printer prints good quality images when it is behaving, Unfirtunately it constantly says there are jammed cartridges or the cartridges are missing or damaged and now just after the warranty has expired it will not print anything in black.