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Hp-photosmart-5510-e.33854190
6.9 out of 10

HP Photosmart 5510

Great Deal: $122.99

Reviews and Problems with HP Photosmart 5510

Showing 1-10 of 123
Overall 1
1.0

Total POS........Never again will I buy any HP product.

APATCYCLE, CNET
4 January 2014
  • Summary: JUNK!
  • Pros: NONE....POS doesn't stand for Positive Statement...
  • Cons: Refer to my Total POS statment
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Overall 2
2.0

Poor quality and no access for paper jams

itjewel, Ebay
5 July 2013
  • Summary: After one day of use, has continuous paper jams that no one can fix. I can't really say anything about print quality since I cannot get it to print a page. An expensive paper weight. DO NOT BUY THIS.
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Overall 2
2.0

if only I could give this printer a ZERO rating...

PoorGradStudent84, CNET
2 April 2013
  • Summary: AVOID THIS PRINTER!!!!! Worst investment of $60 I have ever made!!!! And dealing with HP policy and rules are possibly MORE frustrating then the darn product itself!!!
  • Pros: Looks nice? but evil on the inside...
  • Cons: Constant Paper Jams, Cannot Print Photos, Recurring Issues, Terrible Tech Support, Inefficient, Unreliable
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Overall 1
1.0

HP...never again!

HP_Customer_dont_Care, CNET
4 August 2012
  • Summary: The printer didn't work when I took it out of the box. It displayed a "printhead missing" error message. When I contacted the local HP support I received the information that it might take two weeks (!) to get a replacement.
  • Pros: Looks good - that's why I bought it.
  • Cons: I got a faulty product. HP customer service is a pile of...
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Overall 2
2.0

This is not the printer you're looking for.

splendidham, CNET
18 June 2012
  • Summary: I think it was on gizmodo in an article that I read soon after I bought this unit. A reader asked advise on the best all in one printer available for a moderate price. The response was "whatever you do, don't get the HP 5510".
  • Pros: It was/is cheap. It's now even cheaper. It will eventually print. The touch interface is kinda nifty although I guess a little outdated at this stage.
  • Cons: Paper doesn't go through the feed too well and often comes out crinkled., It took well over 5 hours to get the printer connecting wirelessly., Constant alerts notifying that the installed cartridges are faulty.
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Overall 2
2.0

Had the printer for only 10 weeks and it quit working!

bonitangreg, CNET
27 March 2012
  • Summary: We received our RECONDITIONED (Not New)replacement printer from HP and it turned out to be a nightmare. It had 3 problems, detecting the loaded paper in the tray, causing paper jams when it finally would print and when a scanned or printed document finally came through, it would come out blank.
  • Pros: We liked it as long at it was working correctly.
  • Cons: Getting it to actually "Print" when prompted using wireless connection was frustrating! Switched to using the USB to avoid the printing problems. The power switch quit working and we had to send it back to HP.
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Overall 2
2.0

One Star

Lucie, Amazon
6 January 2015
Overall 2
2.0

One Star

Amazon Customer, Amazon
20 December 2014
  • Summary: Printer cartridge jammed after 18 months unable to fix thrown out do not purchase.
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Overall 2
2.0

Do not waste your money on this product

Edd, Amazon
29 October 2014
  • Summary: It is not even worth One star. It will not print black ink. Print head is blocked but it cannot be removed and cleaned. Do not waste your money on this product. Customer service from HP is really abysmal.
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Overall 2
2.0

Great machine but not robust.

F. Kane, Amazon
29 July 2014
  • Summary: Well, it lasted 2 years and the black ink just stopped working. Now I did use ink from a third party www.ijtdirect.co.uk for most of the time. This is not a recommended ink supplier to HP products so... who knows? Maybe the ink killed it. One consolation is that the fortune I saved on ink will go to getting a new printer. Would I buy another HP 5510? Maybe.
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