Problems printing in color after about a month of use
Sarah Glatz, Amazon
6 October 2012
Summary: Things I like: wireless printing to Mac and PC, scanning, and copying. My paper never jammed. I bought this printer and used it for about a month before the color stopped working. I called support numerous times and it was a time-consuming endeavor. Each time, we would get the printer working only to have the color stop working a couple of days later.
Summary: I have actually not yet had the paper feed issue like the rest of the reviewers, but this product has been horribly implemented. I have continually had issues with attempting to install the 160+ MB driver and HP Solution Center software on multiple different computers running different Operating Systems. The scanner is about worn out, as it makes a horrible grinding noise when scanning which started to occur within months of the purchase.
Summary: I have to say I've never had the paper feed problem that everyone else here complains about, and I've had my printer for well over a year. I came here, though, on a google search to try to find out why the color inkjet just never NEVER works. I don't use this often, but I was excited to have a color printer. I think the only decent color picture I made with this printer may have been the first one. Since then I've replaced the inkjets (expensive!
Summary: I can't believe all the problems with feeding the paper. Glad (well not glad) to see I am not alone. I've tried every and anything to get my paper to feed. If I knew then what I know now, I would have returned the piece of junk. It's too late now.
Summary: It's all true about the paper jam issues. After a while, you need to manually load each piece of paper for it to pick it up. Once the paper is fed, it prints fine. It's getting the paper to feed that's the issue. It's very frustrating!! Next time I'm buying a different brand!
Summary: I wouldn't buy this printer again. I have had it about 2 years. I get paper jams but that's not the worse thing. The "OK" button stopped working. So when I get a paper jam, I have to shut the printer off and then back on. Also when I put new print cartridges in, I can't use the OK button so I have the message on the LCD to "Align the cartridge". It does print nice pictures. Anyway, I have had several HP printers, they are usually great products.
Summary: Please save yourself some money and if you have this printer..unplug it and throw in trash now before you waste countless hours of your time, ink and expensive paper...jams constantly and hand feeding required..RUN AWAY!!
Summary: Update: 5/8/07 I finally contacted HP about the paper feeding problem. I chat with the HP associate online, and it was a plesant chat. He was really nice. After some troubleshooting and the problem still hadn't been solved, he agreed to send a cleaning kit to me for free (as it was covered by the warrenty). The cleaning kit came and it worked. I've been using the printer for a couple of months after the cleaning, and it's working with no problems.
Summary: I had a previous model similar to the HP 2575 which lasted for 2 years with alot of use. However, after purchasing this model on Sept 21, 2006 and using it for barely 2 months the scanner mode is now squeaking and sounds horrible. This is the same noise the prior version did right before it quit. I agree that HP support is completely worthless - that's if you can even get them to understand what your problem is since it may not be in their "manual".
Summary: I have had this printer for about three months and have consistently had the same problems with the printer telling me that it is out of paper when I am looking at a stack of paper. Sometimes it works, more often it does not. It is very inconsistent. Now I have a new issue. The scanner, which is very good, has stopped working.