Summary: So far, so good. Everything is working well. Printing is super fast and color images are great. The only problem I have had is a very thin line running vertically on every copy I make. It's not a huge deal, but I do need to contact HP about this. Would have given 5 stars if not for this. Also, sometimes when I walk in the office in the morning, all the lights on the printer are blinking. All I have to do is press the power button and it goes back to normal.
Excerpt: We purchased this printer in hopes of cutting down costs of printing and having something a little faster than we currently had. We set it up and printed single sided with ease, went to print duplex and it could not do it. The paper would jam every time. After searching for the issue we realized that there was an extra plastic piece in the duplex tray that should not have been there. I had to wait on hold for over an hour between Staples and HP support.
Excerpt: I like this printer. It is a bit noiser than the one it replaced and the screen is on the front instead of the top (which would have been much more practical), but the print quality is good and the features are useful.
Summary: I almost want to avoid saying anything negative about this printer, because I am so impressed... very impressed... with both the printer and PCrush-Outlet, the company who I purchased the printer from. Back in the day, HP was once known for being a customer service and quality control giant. That was a long time ago. Over the years, I had begun to really shy away from their printers, because of various problems that both myself and others have reported over the years.
Excerpt: I have used only HP printers for over 25 years….always happy with their dependability. This one is no exception, but I wish it could be easier to install and set up the scanning. Have tried to control scanning and email from my Mac, and so far haven't been able to do that. Paper is loading on an angle with the auto feed. I am sure that is me, not the printer. Would love for HP or Staples to provide a set up / delivery / installation service for us I.O.
Summary: I love this printer. After consistently bad experience with inkjet printers from slow speed, poor reliability, cheap construction and expensive small ink cartridges, I was wary of purchasing this printer. However the many consumer and magazine reviews convince me to give it a try. I average about 4000 pages a month. Pros: It was easy to install on my network and the screen is easy to read and use. Relatively quite with very good print per page.