Excerpt: Purchased the X476w in early July and by August we were getting a streak consistently on every print. HP sent out a tech who spent nearly 7 hours replacing parts but that didn't fix it. Cutting to present day.... its now over 2 weeks since our case was opened and we have 3 defective X476w printers taking up all the space in our office (the original printer and 2 replacements that had issues of their own).
Excerpt: The printer works great until it breaks. Frankly, I was reluctant to buy another HP printer. In my experience, they always have issues after a couple of years. I bought this one as it was fast and "office quality." One would expect it to last for some time in home use. However, it stopped functioning one week after the one year warrantee expired. HP provides NO further support. It just wastes your time. (I just saved you three hours with that comment.
Summary: Worst Printer I ever bought. When it works it's beautiful. Fast and good quality. HOWEVER, you MUST use HP toner cartridges, which cost MORE than the printer. Aftermarket ones don't work. The printer will shut down and not print. Oh and it comes only with setup cartridges--which are good for about 50 pages. The software is also kind of flaky on the paper it will accept. Again, when it works its great. ONLY buy this if you don't have to pay for the toner.
Excerpt: I had to print 2000 pages color pages in a hurry (took 50 minuets). To have them printed was $625 the printer was on sale & with a coupon was $475. Great printer, really like the automatic double sided scanning.
Excerpt: The HP Officejet Pro is something that has certainly made my daily office duties much more enjoyable! Since installing the printer, single handedly assembling the toner cartridge mechanism, activating the wireless printing functionality (something I had never actually done before) and test printing heavy graphics to evaluate the capabilities, the options for successfully printing so many different materials seems endless!
Excerpt: I watched and waited for a great sale on this printer and found it. The printer was easy to set up including getting it plugged inot our wireless network so that everyone could use it. It is amazingly fast. The only thing I miss is when I first send a job to print, my old printer wouldflash an indicator light so thT i knew it was ready to go. This one the panel does light up, but from the side, I can't see it.