Excerpt: Although I have not used the printer much since I just received it, it seems to be just what I expected and will meet my needs. The problem was it was shipped with a bad printhead--not a Staples issue but an HP issue. I contacted HP - they quickly diagnosed the problem and sent a replacement part. Everything turned out OK but it would be nice to not have a defective part in the first place.
Excerpt: So far I am happy with the performance of my new Officejet Pro 8600 Premium e-all-in-one. However, the set up would be very simple, I think, if I were just plugging into one computer, but my offfice is on a network with over 150 real estate agents. In my personal office, I have several computers that needs to be able to print, scan, etc., off one printer. I spent hours trying to get my printer set up, and finally just got tired and quit.
Bottom line, it you plan to use the scanner, you will be frustrated!!!
3 April 2014
Summary: There is a lot of good to say about the printer and features, which can be found all over the internet, as I did my research and decided that this was he printer to buy. So I will not use this opportunity to highlight those things. You can find all the glowing reviews out there, but BUYER BEWARE IF YOU ARE PLANNING TO USE THE SCANNER FOR DOCUMENT SCANNING!!! I was originally going to purchase an HP LaserJet, and also a Fujitsu ScanSnap scanner.
Summary: Bought it in late December 2013. Verdict is still out. Great quality print, but ink is almost $100 for all four cartridges and it has a problem printing card stock paper for postcards, etc. You have to manually feed and/or babysit the printer since it constantly indicates that it is out of paper and you have to press the OK button several times to get it to catch for each page.
Excerpt: The first one sounded like a machine gun when it fed paper. More than a little annoying. Needless to say I immediately returned it. The second one has worked perfectly so far. The only issue I had was with the provided software. If you are using OSX Mavericks you need to get the correct version from the HP web site. It is easier to install than the version on the CD.
Summary: Great printer overall. When it runs it runs well. Problem is with jams. Granted it does not jam that much but when it does you get a ugly warning that you must shut the machine down. On reboot it forces you to do a re-alignment. Sometimes that re-alignment fails and you get an even worse message. I'm hoping it just hangs in there. Oh, they try to get you to sign up the printer on the HP website and then email you trying to get you to sign up for printed coupons.
Excerpt: This printer sets up fine, and for the most part, it prints, copies, and faxes OK. However, on more than 3 occasions now, after being on and idle quite a while, when given a print job it puts up a message that there is a paper jam (when there is no jam). Pushing OK, it then says a print cartridge is missing, again untrue. Then it tells you to contact service. Powering off with the power button, and then back on, it tells you to use the power button and not pull the plug.
Pros: Clean Replacement
Cons: False Errors And Jams, Too Frequent Alignment
Excerpt: I enjoy the wireless and network printing/scanning feature. Scan to editable text is great. Print quality is OK. But too many useless "Apps". Issues pulling paper from day one. Document feeder copies/scans produce a line from top to bottom of copy (starting one week in).