Summary: I basically bought this one because I had the same model (just a bit earlier version, an A909A; this is an A910) that suddenly "crashed" on me and I had just bought ink for it. I was not in the position to upgrade at this time. The printer is, so far, reliable (I bought a used one) and the videos that teach you how to change ink, printheads, etc. (new feature from the printer that this one replaced), are helpful.
Summary: I've had this printer for a full year now. I've had just a couple of paper jams and I ended up using a USB cable. Other than that it has worked fine, print quality is very good and I love not having to constantly replace ink any more. I'm now an HP fan. If I could get rid of the cable it would be 5 stars.
They don't make this printer anymore, but if you can find one, buy it!
Kory Mac, Amazon
16 August 2012
Summary: I hate to admit, but I bought this printer at a big box store to test it out, and then bought a discounted version online. It works great and has everything an entrepreneur needs. I bought the 8500 because I wanted the legal sized scanner and paper feeder. The only thing I notice is that when scanning multiple pages, the feeder is a bit sticky. (thus the 4 rating, not 5, but I would still buy it all over again if asked for sure!
Summary: Updated on 2012.12.05 I have had this printer for six months now. Still pretty good. There has been issues with the paper pickup mechanism in the printer. It sometimes goes into hose mode and will not pick up paper. Regardsless. I got on the NET and found some references to printer settings to fix it. I apologize as I do not recall what they were. But it seems to have fixed the problem. I use GENUINE HP paper and I still had the problem. The cost per page has been good.