Reviews and Problems with HP Officejet Pro 8500A Plus
Showing 1-10 of 71
Julie Cassou, Amazon
11 November 2013
Summary: Document feeder never has worked properly. Took six hours on the phone to get the printer running again after a part failure. Only replaced after I demanded to speak to a supervisor who could speak English.
Summary: Worked fine for about a year until I had to restart the printer each time I wanted to print. Cleaned print heads on its own schedule . Re-manufactured ink worked fine if you want to deal with HP's threats about warranty and functionality. Replaced with an Epson WF-3520 which performs as well if not better without HP warranty threats.
Summary: I have had this printer now for about 18 months. It eats ink up about as fast as any other does out there on the market I suppose. But I have just had to replace a printhead which could have been due to the fact that I was sold some expired ink! #!(&@$&! However the print prints great, the black texts is high quality even on the poorest setting, the all-in-one features are great and the remote printing is even better.
Summary: I have used this printer for about 5 months in my employer's small office - 2-3 employees. Received paper jam message. Cleared the paper jam. Tried copying again but got the same message. Followed the video on the printer to check for paper jam(s). Did this then the printer has been in a continuous "checking printer" status and that is before and after doing the "reset steps".
Summary: I bought this primarily because of the small footprint and the fact that I have had success with other Samsung products. I don't have a lot of space to spare in my office and the size and price were right. It's fairly difficult to find toner (I only use OEM toner) and one cannot suppress junk faxes from coming through (such as hold all received faxes in memory for review before printing - but very few new all-in-ones do this, sadly).
How to save ink BIGTIME and make this a 5 star printer!
Steven Mercurio "RHCE, CISSP, CNE", Amazon
18 September 2012
Summary: I have one of these and even if you NEVER use it as long as it is on (AND almost EVERY time you turn it on) it cleans the print heads which will EASIALLY use up ink FASTER THAN YOU WILL. I like to leave mine on all the time so it's ready when I am and have found a TREMENDOUS INK SAVING tip.
Summary: It is large,,,,and rather slow. My ancient laserjet was actually faster. I have never had a printer stop and clean itself and tell you it will take quite a while for this to occur. Why doesnt it clean itself after a printing job rather than before. If you are an impatient person look elsewhere.
Summary: Hi, We have had the second unit of this product in use for a few months now. It is not fast. It is noisy. The print quality is acceptable, but nothing to write home about. The thing that happens every week or so is that in the middle of a 15 or so page print job, it will stop to 'check the printer', and then maybe clean the printheads. Then it just stops for a LONG time until I have to hit the power button.