Reviews and Problems with HP Officejet Pro 8500A Plus
Showing 1-10 of 98
Not built to last.
S. Brown, Amazon
12 September 2014
Summary: First off, I do have to give HP one major prop on this printer: It does achieve it's low-per-sheet ink cost. But that hardly matters if you have to throw it out entirely after 3 years, because it's completely broken down. That's what happened with mine: After three years of light use, it had accumulated numerous minor malfunctions, and finally stopped printing black ink altogether.
What a piece of crap. I swear this is the last HP Printer ...
Dave S, Amazon
7 August 2014
Summary: What a piece of crap. I swear this is the last HP Printer I will ever buy. The software package I think is the main culprit You have to turn it off and on every time you want to use it and it takes forever to boot. Seems to use a lot of ink too. Way to slow and expensive. Support sucks too.
Summary: This is a fast printer and scanner, however, it is constantly losing connection in the middle of a process. When it does I have to restart both the printer and my computer so it reconnects again then it works for a few times. This is a frustrating product if you are in a fast paced business and need productivity. I would not recommend this product. By the higher end model.
Summary: While this printer will print a nice image and good text, you will spend 5 years of your life waiting for it to align, clean and jiggle the print head....50 times, until all of your ink is used up. To add insult to injury you cannot print Black only. Well, you can select Black ink only, but no matter what you do, it will consume all colors and you will be out of color ink even though you didn't print any color images.
Summary: I find myself often fighting with the printer cartridges; it says low on ink when it isn't (cover the bladder with tape--really?); I'm afraid to get the printer cartridges refilled locally, as there are "expiration dates" programmed into the cartridges, it often just won't print; it takes 10+ to load. The only plus side is the scanner is reliable.
Summary: We have one that will not pass the alignment test and does not recognize new cartridge ink levels. We replaced the print heads with new ones and it still will not pass the alignment test. HP basically says to send it to a service center and for more than the cost of a new printer we can have it repaired. Thank goodness we still have a few Brother laser printers we can use until the new Xerox document printers arrive. No more HP printers for this business.
Summary: This is the 2nd HP All-in-one I've owned and this one is definitely more problematic than the first one. I've owned it for a little over two years. I use it primarily for faxing and scanning and occasionally for printing photos. I use a higher capacity laser printer for most of my printing. For a premium price, this printer leaves much to be desired. I only got around 2,000 pages out of the printer before I had to replace print heads.
Summary: It was like the last 2 HP printers I have owned. 2 years and they are shot with only light use. Printing became very poor and diagnostics said nothing was wrong although I suspected the printheads which are replaceable separately at a cost of $130. For the same money I bought a brand new highly rated Epson all-in-one. I am done with HP.
Summary: I have owned this thing for about ten months. Starting about 6 months after I bought it the print heads started clogging. I have bought two new print heads and they are now starting to clog again. I would not buy this model again.
Summary: Well, the first set of ink cartridges lasted a pretty long time and the prints looked good. The replacements cartridges (genuine HP) have run down very quickly. Also, after a year the print heads are regularly clogging and using up ink running the cleaning cycles. My previous HP printer didn't hold up well either. I won't be buying a 3rd.