Reviews and Problems with HP Officejet Pro 8500A Plus (A910)
Showing 1-10 of 71
Never buying HP again!
3 weeks ago
Summary: I find myself often fighting with the printer cartridges; it says low on ink when it isn't (cover the bladder with tape--really?); I'm afraid to get the printer cartridges refilled locally, as there are "expiration dates" programmed into the cartridges, it often just won't print; it takes 10+ to load. The only plus side is the scanner is reliable.
Summary: It was like the last 2 HP printers I have owned. 2 years and they are shot with only light use. Printing became very poor and diagnostics said nothing was wrong although I suspected the printheads which are replaceable separately at a cost of $130. For the same money I bought a brand new highly rated Epson all-in-one. I am done with HP.
Summary: I have owned this thing for about ten months. Starting about 6 months after I bought it the print heads started clogging. I have bought two new print heads and they are now starting to clog again. I would not buy this model again.
Summary: Well, the first set of ink cartridges lasted a pretty long time and the prints looked good. The replacements cartridges (genuine HP) have run down very quickly. Also, after a year the print heads are regularly clogging and using up ink running the cleaning cycles. My previous HP printer didn't hold up well either. I won't be buying a 3rd.
Summary: The good first: when it prints, it is fast and looks great. It's also wireless, scans, and all of those features work great. That's why I'm not giving it a 1-star. The bad: I print a few pages a month with this printer, it is not in heavy use. And I almost never print in color. But every month when I try to print something, it goes through a 15-minute "cleaning print head" cycle that you can't get out of, so if I'm in a hurry I end up abandoning what I was trying to...
Summary: Too expensive for a new model, but features are good while they work. HP updates cartidges to a new and unusable number every time they update a model, and they're not interchangeable. When I updated from my previous OfficeJet Pro to my 8500A after less than two years, I had to sacrifice over $100 worth of unused cartridges. My current 8500A has lasted less than two years and is now unusable.
Summary: I can't add anything new to what people have already said about this printer. I can only share my frustrations while I sit here waiting on this frustrating piece of junk to go through the start up cycle. It's always something with this printer. I just wanted to print out my airline boarding pass this morning and now 30 minutes later it's still not complete. After the initial start up cycle, I'm told to replace yet another ink cartridge.
Cons: Automatic Document Feeder's mechanisms will engage then a second later picks up document. After 1/2 sheet inserted in ADF, short chirp or squeal heard. No image is scanned. Also paper supply cover is horrible to place back on after reload. Expensive
Summary: I purchased this printer in Nov 2011. I was extremely happy with its use as a home/home office printer. The HP ePrint worked fine. In month 14, just 2 months out of warranty, the printer turns up with a blue screen of death and an error code. HP offers an exchange for the 8600 model equivalent for $189.00. Searching the code online, I see that this is a frequent problem for these HP printers. Had they offered a trade in for $100, I would have been extremely happy.
Summary: Print Quality is Good but not Great. Unit is rather large for the functions it provides. Very, Very slow power on time. Two sided printing is also very slow. Some unexplined Freeze Ups... Message to power off and then back on.