Summary: In theory that is an awesome printer that can do anything. In reality my life has been hell with this printer! HP lost me! So finicky, unpredictable and unreliable. Sometimes you get the job done other times nothing, but print head cleaning for what seems like for hours. It freezes so often. But maybe we just reached the built-in self destruction line and HP intends us to buy a new one, but wait, it was problematic too early on already. Never should have bought it.
Summary: I bought this printer in July 2013. It was replaced in February 2014. Now the replacement will no longer work. Fortunately, I bought the protection plan to go with the printer. The protection plan is refunding all that I spent on the printer. I will never purchase a HP printer again. Avoid like the plague.
Summary: We are a large 27 year old brick and mortar supplier of ink and toner to thousands of customers nationwide. Each week we repair dozens of printers... far too many HP's to count. In the past HP built great inkjet printers, but starting with the 4500 series the quality dropped off remarkably with each successive model slipping farther and farther down in quality and reliability.
Pros: Look great
Cons: Very low overall quality to premature printhead failure. Ink is very expensive. DO NOT BUY THIS PRINTER
Biggest Printer Disapointment - Looks good but Don't Buy
4 weeks ago
Summary: I have never rated anything before but this printer has been such a disappointment very expensive to own and a huge time suck, I had to warn others. Purchased from Costco and first one out of the box had a printer head problem so I returned it. After a year the wireless printing went flakey (after many driver down loads/updates I gave up..), at about 18 months the loader went flakey but mainly when scanning.
Summary: After a few years of use, I got that dreaded ink supply failure. Did every kind of trouble shooting, including new ink cartridges; it won't work! Every time need to do hard reset by unplugging power card and then it will for a short period of time! and then back to square one! Customer does not have to go thru this.
Summary: Worst printer I have ever owned in my entire life, PERIOD. I have been a loyal HP printer customer as long as I can remember. With the purchase of this printer HP has officially lost a customer for life. This printer has a built-in automatic maintenance feature. It aligns, cleans the printheads, etc. on its own and you can NOT turn this off. That would be just fine if this feature only turned on every once in a while.
Everything about this printer is excellent. Ink is relatively inexpensive with the XL cartridges ...
17 October 2014
Summary: Have had this printer about four years and it has been heavily used. Everything about this printer is excellent. Ink is relatively inexpensive with the XL cartridges and sales/rewards. Output is beautiful. However, the printer developed a problem with the print heads and I thought it was finished. Print heads list for $130 for the pair so I figured a new printer was a better option.
I am beyond upset and disappointed with this printer
29 September 2014
Summary: I am beyond upset and disappointed with this printer. It was working UNTIL the one year mark, when all of a sudden I got a paper jam notification. There is absolutely no paper jammed in the printer. Every time it attempts to restart it I hear a clicking sound on the left side and then the "paper jam" notification pops up. I have called HP and they are NO HELP, then I turned to youtube and forums where I see that many of us are having the same problem!