Reviews and Problems with HP Officejet Pro 8500A Plus
Showing 1-10 of 500
Don't waste the money or frustration.
Melissa Stroud, Amazon
6 days ago
Summary: Bought this printer as a replacement for an exhausted HP photo printer we'd had that did an amazing job. We thought the added scanning and e-print capacities would be helpful. Less than a year after buying it (and with pretty minimal use because of the poor print quality), it needs repair. The print head needs to be replaced. Further, this thing burns through ink like no printer I've ever seen.
I shopped around carefully before purchasing this so am very disappointed.
Rosalinda Prodigalidad, Amazon
1 week ago
Summary: We've had innumerable problems with this printer. First it had a firmware problem that made it not wake up properly from its power saver mode. As a result it, required rebooting (in person) before printing remotely, which defeats the purpose of printing remotely. An auto-update appears to have fixed this after we had it for about a year and a half. About two and a half years in, the copier and scanner functions stopped working.
Summary: First off, I do have to give HP one major prop on this printer: It does achieve it's low-per-sheet ink cost. But that hardly matters if you have to throw it out entirely after 3 years, because it's completely broken down. That's what happened with mine: After three years of light use, it had accumulated numerous minor malfunctions, and finally stopped printing black ink altogether.
What a piece of crap. I swear this is the last HP Printer ...
Dave S, Amazon
7 August 2014
Summary: What a piece of crap. I swear this is the last HP Printer I will ever buy. The software package I think is the main culprit You have to turn it off and on every time you want to use it and it takes forever to boot. Seems to use a lot of ink too. Way to slow and expensive. Support sucks too.
Summary: I would not recommend this piece of crap to my worst enemy! I got a message that I needed to align the printhead. I purchased a new printhead and it still needed alignment. It kept trying to align and proceeded to drain the cyan magenta and yellow cartridges. These were HP cartridges and were brand new! I am done with HP inkjets forever and will do my best to inform users about this garbage.
Summary: When it worked it was fine. But it rarely worked. For two years I have nursed it along, able to print a few pages at a time before print heads give out. I have just spent the third weekend trolling help sites for fixes and spending endless hours with aligning and cleaning print heads, this time to no avail. It's just gone into the trash.
Summary: This is a fast printer and scanner, however, it is constantly losing connection in the middle of a process. When it does I have to restart both the printer and my computer so it reconnects again then it works for a few times. This is a frustrating product if you are in a fast paced business and need productivity. I would not recommend this product. By the higher end model.
Summary: My second 8500 from HP (the first was injured in a cross-country move, though it limped along for another year and a half before it need to be replaced). When purchased my first 8500 almost 4 years ago, I was skeptical about how long it would last. For the price, I found that it is by far the best you could get: it faxes, scans, prints (double-sided), and copies. For someone with a small home business, it is perfect.