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HP Officejet J6480
4.5 out of 10

HP Officejet J6480

This high-speed printer is able to scan, fax and copy documents Read more

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Reviews and Problems with HP Officejet J6480

Showing 1-10 of 27
Overall 6
6.0

Drinks ink

Mark T., Newegg
21 February 2009
  • Pros: Prints fast, quality is printing is great. Holds a good amount of paper. Easy to use, easy to set up. Shuts off and starts up very rapidly.
  • Cons: Sucks up ink like you wouldn't believe. The low ink icon on the printer display shows up almost immediately after replacing the cartridge. Scanner quality is not as good as our old HP printer, which was 1410 all in one (which also used a lot less ink).
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Overall 6
6.0

Some software issues

Brian K., Newegg
16 December 2008
  • Summary: If I could do it again, I would have not bought this printer, mostly for the hours upon hours it took to get the thing to work...and even now I'm still having some issues with the scan features and copying.
  • Pros: Has a lot of features, for the most part prints like it's supposed to.
  • Cons: Very poor software (I had to download it because the driver that came with the CD wouldn't work): for a long time I couldn't get the scanner to work and I had to go back and forth with tech support through about 12 e-mails to fix it. I felt that connecting the printer wirelessly was much more dif...
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Overall 6
6.0

Nice printer, lousy tech support

Anonymous, Newegg
14 November 2008
  • Summary: The printer is great, worked good wirelessly when I first installed it. The memory card slots weren't sending the data to the comp like they should....after 6 hours on the phone with tech support, I realized what a waste of time they were.
  • Pros: Nice printer, works good so far.
  • Cons: Wireless sucks, software to install sucks, tech support sucks...
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Overall 6
6.0

Good Feature Set Spoiled by Poor Software

Mr. V., Newegg
9 July 2008
  • Pros: Wired and Wireless Networking - 35 Page ADF - Distinctive Ring Fax - Scans over network - Decent prints and copies. They even give you a USB cable.
  • Cons: If you choose not to install the IRIS software you won't be able to scan to PDF with the HP software or from the front panel. Doesn't make a lot of sense, since IRIS is just for OCR and not standard, non searchable PDF. Even with Acrobat Pro installed it doesn't work. When you do install IRIS, al...
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Overall 6
6.0

It functioned pretty well but I always felt the HP software was ...

thelonghop, Amazon
24 May 2008
  • Summary: I've had this MFP for about 6 years now. It's being replaced because the hinges to raise the top panel to access the flat-bed scanner have broken. One broke over a year ago and we were able to make it continue to work, but with the second one broken there's no saving it as it continually reads an...
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Overall 6
6.0

Loved it until cover broke and HP won't help

dplasse, Amazon
24 May 2008
  • Summary: Loved it until cover broke and HP won't help. After further research, it is a common occurrence with no solution except but to buy a new printer.
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Overall 6
6.0

All in one printer

BB, Amazon
24 May 2008
  • Summary: Slow to print; uses a lot of ink. Has no phone so had to keep my old phone/fax connected to get messages and faxes. Good copy and scan features.
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Overall 6
6.0

Part Great, Part Mediocre and Always Slow

Barak Zadok, Amazon
24 May 2008
  • Summary: I purchase this product for my home office where I do quite a bit of business that involves all three functions of this all-in-one. There are some great pros, but DO NOT neglect the cons as they are enough to make me reconsider a new printer all together.
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Overall 6
6.0

Hardware good - software brutal

Slam, Amazon
24 May 2008
  • Summary: Well I thnk I've had close to 3 years from this printer - so I guess in todays electronics - that's not too bad. However, the extremely frustrating thing is that it still appears in good condition, but the issues of communication between my laptops and the HP Officejet 6480 have become so...
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Overall 6
6.0

Disappointed....

S. Nastar, Amazon
24 May 2008
  • Summary: Top reasons why not to purchase: 1. Customer service is awful. I, like others, spent numerous hours on a variety of topics only for HP to screw up my computer. Had to spend a lot of money to repair what they had me do to fix the problems only for them to create new problems and not fix original...
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