It functioned pretty well but I always felt the HP software was ...
8 July 2014
Summary: I've had this MFP for about 6 years now. It's being replaced because the hinges to raise the top panel to access the flat-bed scanner have broken. One broke over a year ago and we were able to make it continue to work, but with the second one broken there's no saving it as it continually reads an error. It functioned pretty well but I always felt the HP software was atrocious- not very user friendly, used too much computer resources, etc.
Summary: I have owned an Hp J6480 for about 4 years and would like to offer the following comments regarding the positive and negative issues that I have experienced. PROS: There are a number of performance features of this all-in-one printer that I really like. I can print from nearly application without great difficulty, I can FAX using my VOIP telephone line, I can scan and copy from the glass or paper feeder to get either paper copies or computer files in several graphic...
Summary: Well I thnk I've had close to 3 years from this printer - so I guess in todays electronics - that's not too bad. However, the extremely frustrating thing is that it still appears in good condition, but the issues of communication between my laptops and the HP Officejet 6480 have become so intolerable that I have to mothball it. (You're welcome to it if you want). It worked almost flawlessly for 2 years - and then errors started appearing every where.
Summary: Since this HP Officejet J6480 is NOW a much older model... be aware of the pricing (Over $500 is absurd that someone would ask that here on Amazon). Newer models with current technology are readily available for less than $250.00 or below. The HP J6480 is a very good printer but if you're wanting to buy new... at least LOOK at the 2011-2012 HP models, NOT this older 2008-2009 design and manufacture.
Summary: We've had this for over a year. This has been an aggravating printer. Look at how involved it is to make it connect wirelessly (Mr Yo's review). You shouldn't have to go through that to make it connect. Some times it connects, sometimes it doesn't. It will connect for a while and then it isn't. As for double-sided printing - again if worked all the time it would be great. It will work for a while and then stops. Save yourself some aggravation and get something else.
Summary: I bought 2 of these printers about 15 months ago, one for me and one for my mom. My mother's has given nothing but trouble since the beginning. We both have Macs and setup on a Mac takes 1 hour with customer service on the phone. My mother's printer gives a "paper jam" message EVERY SINGLE TIME she prints, even though there is no paper jam, even though I have fixed the problem with customer service and even though I fix the problem myself.
Summary: Top reasons why not to purchase: 1. Customer service is awful. I, like others, spent numerous hours on a variety of topics only for HP to screw up my computer. Had to spend a lot of money to repair what they had me do to fix the problems only for them to create new problems and not fix original issues! 2. Cheap plastic. Within weeks, the plastic piece that you move to adjust for paper size broke.
Summary: J6480 is nice but like all printers when you go from say windows xp to vista like 95 to 98 to 2000, theres always something.in this i have trouble with vista and explorer 8. i can recieve faxes but not able to send any. prints nice copys and scans. but if you get one check carefuly about compatiblity with your system.....