Summary: Here's what has gone wrong with the printer so far: -When I first upgraded to Snow Leopard there were no drivers for two-sided printing and I wasn't able to use that feature for a long time until drivers finally did come out -The printer now doesn't shut off properly. It hangs at the shutting off message. I have to unplug it and plug it back in.
Unreliable wireless connection (Offline) and ink hog
20 March 2014
Summary: The J6480 goes into "Offline" mode far more than it should and always forces me to reinstall a 'new printer' and deleting the existing one. How annoying. Also, I rarely (literally, rarely) use the color ink cartridge yet one is required to be installed for the printer to work and yet it drains just as fast as the black cartridge. This is a a total misrepresentation of the number of pages that can print too.
After 5 years, I can say I gave it a fair shot but it wasn't worth the money! Bad software primary culprit.
Formula 455 "Sam", Amazon
3 December 2013
Summary: PROS: -Good printing speed. -All-in-one convenience CONS: -Wireless functionality on printer would constantly cut out; needs to be reset regularly every 2 weeks or so. We did troubleshooting on our network and computers; the printer was determined to be the problem (and still is). -Clunky software and interface with tons of stability issues. -Completely unreliable performance that has turned me off HP printers completely.
Summary: Had this unit for a couple of years and the printing function has failed. Would cost more to fix than to replace it and for what I paid for this thing, you can bet I won't buy another HP product!!!! What makes me maddest is that it (print/copy function) wasn't used that much to begin with.
Summary: I have bought many HP printers in the past because they were reliable. But this time, they turned out to be a very poor choice. I bought a J6480 and a 6500 model over a period of maybe a year. The displays on both started dying very quickly -- in several months. Within two years, the displays were unusable, which meant that I had to guess the problem every time something was wrong.
Summary: Our office has used HP printers for more than 20 years. This is by far the worst. The printing function is acceptable, but the scanner is a nightmare. The scanner ADF functions only sporadically and the software is incompatible with my PDF software. When the ADF doesn't function, I have to type in the file name again and again. If I had wanted only a printer, that's what I would have purchased. I can't wait to get rid of this one.
Frustrating inkjet. Software stinks and ink cartridges fail frequently
28 May 2013
Summary: I'm done with HP inkjet printers. I have had this printer for several years and purchased it new for fairly decent money as a secondary printer to a B&W laser. This one kept having the XL cartridges fail long before they were empty and no amount of cleaning or adjustments would keep them running. HP supposedly warrantees their cartridges against premature failure but good luck getting them to help you.
Summary: I liked HP printers. For years, they were considered to have the best printers. I had an all-in-one Officejet that lasted about 7 years. But this printer had problems the day I got it. I should have returned it, but I wanted to give it a chance. First, the ink (HP ink) runs out too quickly, and I don't even print that much. The color HP ink starts fading after a couple of prints.
Summary: I've had this product for four years so I can give a good idea of what it is like to live with. Yes, when it works it does do all it promises, but it's a got an artistic temprament: The software is horrible. Really bad. So bad that you have to reinstall in order to set up basic things like wireless printing. Eats up CPU capacity. Automatic duplexing requires hunting around in the basic printer settings.