Flimsy with Print-head/Sensor Errors but Excellent Scanning/Print Quality
Susan Rubinsky, Amazon
29 May 2013
Summary: I have owned this product for almost three years and have owned many HP printers, scanners and laptops over the last 20 years. I am a power user who cares more about quality than cost*. I work in marketing and communications and produce a great deal of print proofs and scans of artwork that must have excellent quality. I have already written a review on the HP site of this printer.
Summary: I am in love with this printer. It makes the prettiest noises, it does everything I want it to do. The problem is, since we've had it it makes this horrible LOUD cracking sound every time we print something. Every time! Whenever someone hears it, they ask what is wrong with the printer. After contacting the garbage customer support they have twice (where everyone has BS common American names, but you know by their broken English..
Summary: One of my many needs in a printer is to print out scaled drawings from CAD files or from PDFs. Epson and Canon printers can do so. HP printers can't. Every HP printer I've owned had a marked discrepancy in scale from one side of the paper to the other. In other words, a line measuring 13 inches along the right side of a legal sized paper would measure 12 7/8 inches on the left side. I've owned 4 HP printers over the past 15 years, and every one has had this problem.
Summary: As with many other reviews on this product, I had high expectations of this HP because I've owned 5 excellent ones in the past. I've only replaced for upgrades (like I expected to do this time, and that just isn't going to happen). I've never been disappointed in any HP product, until now. There are many pros and cons to this printer which is why I gave it a 3. Though for me, an experienced HP user, the cons are more outweighing the pros.
Summary: This is a great printer for a SOHO application. Of course, unless you plan on printing large volumes and/or large format prints, it may be a little over the top.... For us, however, it is perfect. My wife is an artist and the ability to create large format prints of her paintings is the main reason for owning the 7500a. I am a teacher and the ability to print grade sheets in a larger format is another plus for us.
Summary: But takes ages to prepare, often does things that I don't understand, frequently loses contact with the WiFi network, even more frequently loses touch with PCs to which it's connected via the LAN. Printing quality's not bad; scanning is ok, too.