Typical HP experience, not unlike Chinese water torture
Justin Depoy, Amazon
2 July 2014
Summary: I bought this printer at OfficeMax a couple years ago and decided to post this on Amazon as a warning. The price I was able to get on the printer--less than $100--was the lowest price I could find on an 11x17 wide format printer. It's not worth $100. Tragically, it's also not the worst Hewlett-Packard device I've ever owned. As a quick recap on my computer ownership, I owned HP computers from 1999 until 2014--three, to be precise.
You need to babysit the 7500A and be familiar with troubleshooting forums!
Lucy A. Draus "AutumnRose", Amazon
18 March 2014
Summary: Had two of the 7500A printers and both were a mistake. Good things: 1. The ADF does not jam as much as it could. 2. The scanner and software work well until you click save and it loses the 49 pages you just scanned. 3. I did have some luck finding a few non-amiguous error codes on HP's support forums that solved my problems. 4. I love the one year warranty because I totally need it. 5.
Summary: This wide format printer is not what is advertised. We have had problems ever since we purchased it and the wide format feature is misleading in that it requires a fold out format. I would not recommend this printer.
Summary: I have always had good experiences with HP all in one printers. I needed an AirPrint and wanted something that would print larger paper. The first one that was delivered was a lemon. It would say it printed something and the paper would be blank. HP service made me go through numerous tests to see if it was truly malfunctioning. They even sent me a replacement part to replace--a waste of my time and still no printing.
Summary: I bought this model to replace my old HP 1220 workhorse that I'd had for many years (it still worked fine but the ink volume and cost were outrageously high). Since I bought the 7500A nearly a year ago, I have had nothing but problems with it. There are ongoing problems with the wireless connectivity and I am continually having to refresh the connection. The paper jams easily and it is no simple matter to clear the jams.
Summary: Takes way too long to warm up and way too long to print. Just out of warranty it threw a false paper jam, which turn out to be from the print hard being stuck all the way to the right and the sensor strip breaking. HP just doesn't make them like they used to. I have an old HP Deskjet 1115 that still works beautifully, once you find a driver that will work with newer versions of windows. Sigh.
The paper jams, makes noises & the colors do not print correctly!
Michelle Rucks, Amazon
14 December 2013
Summary: The printer has a paper jam almost every time it prints. When it does not jam it makes loud noises that sounds like ripping paper inside the printer. Most important is that the colors do not print correctly and I have bought new ink!
Summary: I think this is a prime example of a once great company cutting quality corners to either compete better or maintain profit margins. It often makes a sound like paper is stuck in it but there isn't. Sometimes it prints overlapping text and some oddball control characters. I have been an HP fan for years and the HP PSC 2400 was the best printer I still own. When this 7500 is screwing up, my wife sends her jobs to the 2400.
Summary: I've owned HP inkjet printers and use them for a very small business. I am writing to potential buyers of newer-model printers for their consideration. Here are some notable problems with the 7500A Wide Format printers that could be passed on to newer units: 0. First, I purchased the wide-format printer as it could accommodate Tabloid size paper, something highly useful for play-bills, announcements, etc.