Summary: I find I am constantly fighting this printer for it to do what I want. When the paper is not exactly the size the printer thinks it should be it will not print. I jams if the paper is on 8.5 x 11 or larger. The setting to customize print size is almost impossible. I am so sorry I ever purchased this printer. I would throw it through the window but that would only result in a broken window and a lame printer.
HP OFFICEJET 7500A WIDE FORMAT e-ALL-IN-ONE... GOOD AT BEING BAD AT EVERYTHING IT WAS DESIGNED TO DO
VPD "Sketcher", Amazon
21 January 2014
Summary: Noisy, Constantly "Getting Ready" to print, then Jams.... 1 non-removable paper tray so it's very inconvenient to change paper You CAN NOT Scan 11x17 as one image. You must do it in pieces... So what's the point of calling it a large format scanner? It devourers Ink; granted I do some photos but even with everyday printing it blows through ink like crazy... Stay as far away from this thing as possible...
Summary: The right hand side of the touch screen display simply quit working soon after we purchased it. It had already been set up so it didn't cause much grief. When we upgraded our modem however, we were unable to reprogram the new wireless setting so we basically have an expensive paper weight. When I called support I was told there was no way to set up the wireless settings other than from the touch screen. Also jams, doesn't detect paper in the tray.
Summary: Printer failed today 13 months after purchase. 12 month warranty. This is the fourth HP to advance to the scrap heap, and I'm pretty sure I've never had one in service for more than 2 years doing light duty in a part-time office. My LaserJet 4+ purchased around 1996 still works. It's a shame that at one point HP actually knew how to make printers. UPDATE: After the initial failure above, I was able to resurrect the print head and it lasted until March 2014.
Summary: I bought this printer thinking the wide format was what I needed to print posters. I got about 2 very simple posters printed and everything was streaked and very light although I had it on best in quality settings. I called support several times having to spend hours on the phone to get it to work. I had to replace the ink 4 times so far and only got about 2 pages from it. Then it told me I was out an I had to buy more!
Summary: We purchased the wide format solution to satisfy our ever increasing size needs. The printer flashed the dreaded 0x6101lbab error code upon initial start up. This was an unrecoverable hardware event. What a shock as we have purchased many HP printers over the years with zero issues. Interestingly HP's response was that they would ship a refurbished unit to us as we purchased the item from a third party vendor.
complicated usage, slow, awful touch screen, not user-friendly
8 December 2013
Summary: The printer is slower than any other printer we have ever had, AND refuses to print out a photo if it doesn't like the paper you are using. ABSOLUTELY REFUSES to print something that I need to print for my son's homework. Basta. NO override switch - the only option it has on the "screen" (there are no buttons) is "cancel.
Summary: I am utterly surprised with the problems I have had with this printer. The first printer I bought from HP.com and when I received it, the carriage did not move and the printer would never fully startup. They shipped me out a "refurbished" printer as opposed to a brand new one (which I wasn't too pleased about) and have had no luck. The replacement printer, after printing only a couple hundred pages started printing terribly.
Summary: Badly designed product, print head carriage glides too low across paper, leaves ink marks and scratches an AFTER 12 MONTHS HP WILL NOT AND WOULD NOT HONOR PRODUCT WARRANTY SO; $200 DOLLARS RIGHT IN THE GARBAGE CAN. HEWLET PACKARD IS NOT THE SAME COMPANY THEY USED TO BE; NOW THEY MANUFACTURE GARBAGE; NO MORE PRIDE IN QUALITY PRODUCTS.
Summary: I couldn't be more disappointed with this multi-function copier. It hardly ever copies without issues. When I try to cancel the copy, because it just sits there not making a copy, it will cancel and lock. I have to turn the printer completely off to get it to reset. Its fine as a printer - terribly as a copier.