Excerpt: All HP inkjet printers seem to be built to be replaced after a couple of years use - I think they call it planned obsoletion which requires the constant replacement of them. Parts are not available to vendors who can fix them so you have to buy another one. This is a nice all-in-one unit, but now the sheet feeder doesn't work so it has to be replaced after 2 years. I may try another manufacturer for its replacement.
Excerpt: I like the all in one except for two features. The control panel is all done by touch. I have trouble getting it to do the thing I touched. Sometimes I have to "play around " to find the spot where it will work. This is very frustrating when I am in a hurry and need something copied right away. The quality of the printing is very good. It is comparable to my old Kodak all in one. It will take a little getting use to. The only thing I haven't tried is the fax.
Excerpt: It takes forever to think about what it's going to do before it prints (it gets the request right away because it starts making noise and spinning its little wheels, but nothing comes out for minutes). It's so frustratingly slow, that many times I write down my recipe with a pen and paper before it can print it out.
Excerpt: I purchased this same model before and it lasted about a year and a half. It worked okay but I had some issues that I was always able to correct until the problem became the print head. When I checked online about how to fix it, the process was more involved than I was willing to try; so decided to buy a new printer. Considered an Epson or Brother but decided to purchase this one again since the price was right and I could still use my ink.
Excerpt: Wireless network set up required over two hours with participation by HP support remotely accessing my PC. Setup troubleshooting guide does not adequately address the wireless installation process.Once setup was successfully achieved with wireless networking, the product functioned very well.
Excerpt: Setting up the network was very difficult and time consuming. Downloading updated drivers didn't solve the problems working on my own and trying to use the HP support web site for help. Finally, after calling HP support, a link from the HP tech to my PC was needed to get wireless networking functional. The entire process took approximately two hours.