Excerpt: I purchased this same model before and it lasted about a year and a half. It worked okay but I had some issues that I was always able to correct until the problem became the print head. When I checked online about how to fix it, the process was more involved than I was willing to try; so decided to buy a new printer. Considered an Epson or Brother but decided to purchase this one again since the price was right and I could still use my ink.
Excerpt: Wireless network set up required over two hours with participation by HP support remotely accessing my PC. Setup troubleshooting guide does not adequately address the wireless installation process. Once setup was successfully achieved with wireless networking, the product functioned very well.
Excerpt: Setting up the network was very difficult and time consuming. Downloading updated drivers didn't solve the problems working on my own and trying to use the HP support web site for help. Finally, after calling HP support, a link from the HP tech to my PC was needed to get wireless networking functional. The entire process took approximately two hours.
Excerpt: One problem was setup. Don't think the instructions for putting in the ink was well done. It was not shown to push the cartridges all the way in. Kept telling me to check for paper jams and that the printer carriage couldn't move...didn't suggest the problem was the cartridges not put in correctly. Also all the steps to setup were over the top. It could have been much simpler.