I agree now... stay away from this HP 6500A printer/scanner/copier
17 May 2014
Summary: I had written a previous review shortly after we got this HP 6500A printer and all was well. Here we are a year later and I have completely reversed my opinion. I've worked with countless printers for the past 30. The problem I came across with this model is that after I printed a high quality photo on a 4x6 size paper, the device eventually went into a permanent mode where it gives a constant error saying I do not have the correct paper size in it!
Summary: just wait, this printer will die outright, it will go through the process, then gets confused and it will blip, tell you to unplug and re-plug, then it will give you a blue screen, and will freeze upon start up and throw you a error code and not post up, hp will give you the run around about out of warranty, will not tell you what the error code displayed is, and will want money to tell you, only to say, oops it doesn't work, you will have to send it in, to the tune of...
Summary: I have had this printer less than 2 years. I've replaced ALL the ink recently, even those cartridges that don't "need" to be, as well as replaced the print head all at a cost over $150. I STILL CANNOT PRINT anything. I just get blank pages. I'm so frustrated at the lack of decent, reasonably-priced printers. After reading several reviews...I totally get why I'm having so much trouble. Replace one cartridge and it starts sucking down the others faster.
Summary: What a piece of trash. I wouldn't give this thing to my mother-in-law. This was the replacement HP sent me when the 4500 I purchased crapped out on me (should've sold it then but I needed it at the time). I've had nothing but problems from this thing. It goes through more mood swings than a pre-teen coming to age. Sometimes it wants to work, usually it doesn't.
Summary: Don't buy this printer for home office use unless you only plan to scan and fax. You'll lose your mind trying to print envelopes. Just do search on the topic of printing envelopes with this printer to see for yourself.
Summary: I had HP printers before this one, which were always long-lasting workhorses (if sometimes the software was a bit flaky). This one is a real piece of garbage. I won't buy HP printers any more after this. Where to begin with this printer? - cheaply made, shakes and shudders all over the place - network printer should be 'plug and play' to install.
Summary: I own the previous model, 6500, and it just failed on me in about 3 years due to a plastic gear breaking. A search for "office jet 6500 paper jam without paper" in youtube has some good folks posting their findings on this paper-jam issue even for this newer model. The paper jam error message that HP displays also occurs if a plastic gear breaks. Mine was due to leaked-ink clogging up one of the plastic gears and causing it to break.
Summary: I bought this on the heels of a line of photosmart printers and have to say im done with HP. Ive had major problems with every on of them. If it's not the wireless connectivity it's the scanner ... or the typical printing only half a page... Total Junk! Now what to do with all the expensive ink I bought?
Summary: It's amazing how this HP product fails with such a simple task like printing a copy. In one out of about 5 tries it will just hang and waste some ink (as it always does when starting and stopping to print). And HP doesn't fix this with a firmware update. No. They are mostly concerned with selling ink.
Summary: The printer worked fine for one month. After the first month the carriage jammed up and would not move. The cost of fixing it is almost as much as the cost of a new printer, which I had to purchase. I have learned my lesson on trying to buy something over amazon.