Summary: I own the previous model, 6500, and it just failed on me in about 3 years due to a plastic gear breaking. A search for "office jet 6500 paper jam without paper" in youtube has some good folks posting their findings on this paper-jam issue even for this newer model. The paper jam error message that HP displays also occurs if a plastic gear breaks. Mine was due to leaked-ink clogging up one of the plastic gears and causing it to break.
Summary: It is very slow and freezes up every time I use it. It takes about 1 minute to print 1 page. It also goes through a lot of ink. I do not use my very much or I would have replaced it a long time ago. I would never buy another HP printer no matter how cheep the price is.
Summary: This is, without a doubt, the WORST printer I have ever had. I will be taking it to a dumpster and smashing it to pieces. It decides when it wants to work. All it does is constantly reset itself. It takes forever to print, if it decides it wants to. Save your time and money and buy something else.
Summary: I purchased this printer last year and due to a move out of the country, I didn't open the box until it was already out of warranty. The unit will not power on. I have tried all the online helps and it is not a problem with the power cord but a problem with the printer. Since it is out of warranty, I can not even get any assistance. I now have a brand new computer that can't be used and can't be exchanged.
Summary: I was excited to get such a good deal on this printer. After unboxing and setting up I managed to print a couple of pages before the paper stopped loading. I tried all the suggestions to fix but was never able to get it to feed the paper to the printer. My brand new printer ended up in the dumpster where it belonged. This is my fault. I should have known better than to buy an H.P. product.
Summary: Ok not happy ink goes fast and Ink costs too much to replace! Not a happy customer. Tried to return and the supplier said I would have to pay to return it. I guess I will keep it but it jams constantly. Scan quality is poor.
Have owned several. Awful, unreliable printer. Stay away.
James Bonny "cycling doc", Amazon
30 January 2012
Summary: I have unfortunately owned several hp 6500/7500 both at home and work and I have been disappointed with every one. Reliability, durability is the issue. When they are working they work fine but within 4-8 months printing problems will start to occur - network errors, phantom paper jams, software reloads required, service tech visits, etc.
Summary: This network printer is undetectable in WinXP -- using either the supplied HP software or windows "add printer" function. When directly connected by USB, the HP software *still* can't detect it. Unbelievable. Do not buy.
Summary: I've used hp calculators for years as a land surveyor. Great products, bullit proof. They held up it extreme field condition form minus 15 to plus 115 degrees. And now for the all-in-one-officejet printers..Junk. When they work, they're a ink pig and slow. After three days short of their manufacture warrenty, HP sent me a refurbished printer. It was even slower than the original turkey,and would work with my desk top and not my laptop. Oh!
Summary: I purchased this printer in June of this year (2011). During the installation, the printer started spitting out printed sheets with 2 or 3 lines on each. I called HP for support and was helped with the problem. However, this has happened periodically since. At that time,I bought an extended warranty. About 6 weeks ago it quit printing checks and mailing labels because of the error message "Mismatch of paper size".