Summary: Put serious thought to a support contract. I don't think anyone gets more than two years out of these things. Hope I am wrong about that.
Pros: Reasonable capability for the cost. Compatible with XP, Win7, and OSX at my house. Easily networked via static IP assignment. My second unit has lasted 18 months so far. No questions asked at Best Buy, however, and got a quick replacement to my first unit.
Cons: The HP software is bloated and difficult to use, IMHO. If I had the unit that supported HP's new web-based email system for the scanner, I would never use their client software again. Finding the right version for a Mac was not easy. My first unit lasted less than 2 months before it died. Replace...
Summary: My trusty Laserjet 4P finally gave out after 17 years of loyal service, and my new Officejet 6500 is dazzling and magical, but installing the drivers is an ordeal, so be prepared to lose a lot of precious hair (what is it with HP software engineers? Why do they miss the obvious? Are they sadistic?
Summary: This printer was a replacement for a previous HP I had for 5 years, I replaced it only because of space consideration to have a scanner. The printer cartridge housing has failed already and appears to be a common problem as it is discussed on the web.
Summary: The enormous amount of software that is required to run this printer includes a minute's worth of very loud clunking, chunking, snorting, grating machine noise and calibration before the page is actually printed (simple MS Word documents - nothing fancy).
Summary: I talked with an HP support rep but all he suggest was uninstall, reinstall and try again. I had done that many times. He also suggested a clean HHD install and start over. I asked to elevate the issue and he agreed and promised to call back. A week has gone by and HP has made no contact.
Pros: Installed print head and ink cartridges. Connected power and printer copied by its self very well. Looked good and small footprint appreciated. I expected it to do everything specified. 73 yrs old, retired elec. eng., build my computers, use wide range of software and hardware and provide technic...
Cons: Main interest is scanning multi-page documents to PDF. After installing software from disk, attempted a document scan, print and conversion to PDF problems began. After several attempts, the problems seemed definitely related to the software. The software operations were slow. The scans might sta...
Summary: I certainly like the output, and production, just wish they could of cut out some of the unneeded extra moving mess, as the printer functions great, just too loud to be considered a "great product" only good IMO.
Pros: Easy HP setup - great output of product. Software is good, and time needed to connect all parts is not too time consuming.
Cons: Loud, seems abnormally loud! Before first print job, the printer goes into convulsions for about 5-8 mins "warming" up. Even after the print job, it seems to continually "wind down" making equal amount of noise, and functions.