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Dummy.190587
5.4 out of 10

HP Officejet 6310

The HP Officejet 6310 All-in-One was designed to meet a whole ra Read more

Great Deal: $499.99

Reviews and Problems with HP Officejet 6310

Showing 1-10 of 18
Overall 2
2.0

So not worth the money

cris266, Viewpoints
9 September 2012
  • Excerpt: When I purchase a product and paid good money for it, I expect it to keep a good performance for a long time. I purchased the HP all in one in 2008 and now the scanner is not working. Their representative tried to sell me a refurbish printer for over $100.00, are the NUTS???? I can honestly say that this will be my last HP product.
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Overall 2
2.0

undependable

Diamond, Viewpoints
9 September 2012
  • Excerpt: This all in one printer/copier/scanner is very slow at printing/coping and scanning and  only works half the time. You try to print something and sometimes it will work and sometimes it won't. On the times that it does work sometimes it will print something that you were trying to print weeks ago and no matter how many times you delete it off it will still print it off sometimes more copies then you ever wanted.
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Overall 2
2.0

Slow, cannot scan (error messages).

P. Reusch, Amazon
31 August 2010
  • Summary: This is the slowest HP printer/scanner that I have owned. Sometimes takes 4 to 5 minutes just to scan and print a document. Cannot scan a document or picture and save. ProcDoc.msi and error code 1706 message will appear and cannot be resolved. Many people have this problem with various models of HP printers. Some have been able to resolve the issue some have not.
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Overall 2
2.0

HP Officejet 6310 All-in-One Printer Fax Scanner Copier

jmrach, Rate it all!
3 December 2008
  • Summary: I bought this printer over a year ago and LOVED it. Did everything it claimed to, etc. Then it all of a sudden it had a "Reset Power" error and all of the lights began to flash. I did a quick google search and realized that this is not uncommon, and the only solution is to get a new printer, or get a replacement from HP if it's still under warranty (mine isn't). It's a systemic error and HP doesn't have a fix for it.
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Overall 2
2.0

HP Officejet 6310 All-in-One Printer Fax Scanner Copier

Simpleuser, Rate it all!
27 November 2008
  • Summary: This is the worst printer after I suffered endless "reset power" error when printing few lines on page. There is no way to resolve this problem. You will find same review comments from this web sites as well as google search. This machine is simply a DEFECT PRODUCT. I bought a new Epson Workforce 600 to replace this junk printer last night. Epson600 works perfectly. If a all-in-one printer cannot print, copy or scan, it is really useless.
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Overall 2
2.0

HP Officejet 6310 All-in-One Printer Fax Scanner Copier

thebroz, Rate it all!
26 November 2008
  • Summary: This was a pretty neat printer. Shortly after we put it in service, the reset power error happened, with all the front panel lights flashing. Power off, power back on, and all is well. That generally lasted weeks. The printer did a generally good job. The copier too. The fax too. The scanner software stinks, allowing you to scan one page and then reboot your computer before doing the next. The longer we owned the unit, the power reset problem became more frequent.
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Overall 2
2.0
Ease of use 2
2.0

This company STINKS

theresa4586, epinions.com
21 September 2008
  • Excerpt: everytime I have to deal with the HP customer service department I question why in the heck I ever d
  • Pros: None, unless you enjoy sitting on hold with India.
  • Cons: cheap construction, absymal customer service
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Overall 2
2.0
Ease of use 4
4.0

A Huge Disappointment After 3 Months

wcamp, epinions.com
18 April 2008
  • Summary: AVOID! HP is clueless. Their software is garbage and support doesn't provide sensible help.
  • Pros: Cheap, decent printing. Actually works if you have a NEW computer.
  • Cons: Too expensive for just printing, doesn't do anything else well.
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Overall 2
2.0
Ease of use 2
2.0

HATE THIS PRINTER

jarmmy, epinions.com
18 December 2007
  • Excerpt: Only one year old and JAMS constantly even though no jam. Reads error message CLEAR CARRIAGE JAM eve
  • Pros: none
  • Cons: everything unreliable
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Overall 2
2.0
Ease of use 4
4.0

Not really worth the money

shae_smith, epinions.com
10 November 2007
  • Summary: If you're someone who gets easily frustrated or doesn't have all hours of the day to mess with making this machine work don't buy it!
  • Pros: It does actually copy!
  • Cons: Without the software it's a piece of junk. No help from technical support!
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