Summary: Small home office, usually use all functions during the course of a day. Mine is a refurb from eBay about 2 years ago. I've liked it, but about a month ago, several clients called up to ask why I haven't replied to their faxes. I've been sending faxes all along, these seem to go through - no problem. Now I find inbound faxes are no longer getting through. The problem seems to be the fax function won't answer an incoming call.
Decent Design, But Not Durable for Small Office Use
4 May 2007
Summary: Likes: Good features, relatively easy to use, and dependable performance for a while. Printing quality not bad for a multi-function machine. Large ink cartridges, which are not too expensive if you buy knock-offs. Dislikes: Slow to get started for some functions. Does not hold up under more-than-casual use, so I don't recommend it for a real small-office environment. This is the third HP printer I've owned and probably the last.
Summary: I don't know how they could possibly say that this is 19 ppm. It has a "fast" copy mode but it still takes about 2 minutes and that is for a faint gray copy. I didn't have a digital copier at all before so it's still nice to have. I have sent a fax, printed in color, scanned and copied from the document feeder. Also, you will have to buy a duplexer if you want it to copy on both sides and I think they are $80-100. That was an unpleasant surprise as well.
Summary: This thing is OK when it works, but like all the other items offered by the mega-conglomerated PC devices and systems giants, it is obviously a shining example of how marketing triumphs over all corner-cutting and lack of support. I have just about had it with the likes of Compaq, HP, and of course Ledd. Er, I mean Dell. The "sell em and leave em" attitude is just too much for me to bear anymore. This machine is just that.
Summary: I got this machine in February, '04, and registered it at the HP web site. I just called HP about maybe getting an extended warranty...They told me their records showed I got the machine in 2002. This machine was not even in existence in 2002! This is typical of HP. Another time I purchased a PC and an extended warranty from them. Later, when I called them to use the warranty, they could not find any record of my having the warranty. (They finally did find it..
Summary: I bought my HP 6110 about 18 months ago. It has always been a noisy printer, and the ADF never worked that well. Recently there has been lots of carriage noise, and now a "carriage jam" error shows up. I've checked it out several times, no jam I can see. Back to CompUSA for an exchange tomorrow under my 2 year extended warranty. I'll be selecting another printer,not the 6110, but I haven't figured out which yet. It will be a Canon or Epson, hope I make the right choice.
Summary: I am a long time PC user. I have purchased HP, Cannon and Epson printers. I will never purchase HP or Cannon again having learned my lesson with software and installation of HP and to a lessor degree, Cannon. Epson shines and is always my first choice. Seems like users need to access support quite frequently with HP products, good luck.