Excerpt: I wanted this printer for my network and 75% of the applications DO NOT PRINT WIRELESSLY and I cannot get the HP APP to work and for the printer to be seen on the network. CUSTOMER SERVICE!! I was going to get a Brother until the Staples REP said this was better. Not from what I have seen so FAR!
Excerpt: We have had multifunction printers from HP for years. This is the first one (and last one we'll buy) that has used so much toner!!! We could've replaced this thing many times over with the amount spent on toner! We have to replace the toner about every month and there are only 3 who use this printer and there are 3 other printers in our office to choose from so it doesn't get as much usage as it could.
Cons: Noisy, Uses Too Much Ink, Uses Way Too Much Toner
Summary: Only had 2 weeks. Yea it is a little noisy, but not a big deal for us. My 2 biggest fears before buying were how hard to install and what if I got stuck with a lemon. Install was a no brainer. Best of all was how we solved our potential lemon fear. When we called the HP store, we found they are the only ones who have a 21 day "no questions asked-no hassle" return for no cost. Lastly, don't assume Amazon is the only ones with best prices. Call the Hp store and talk.
Summary: The top paper feeder is EXTREMELY loud. I can hear it 30 ft away, in another room, with the door closed. The replacement cartridge is $75. Everything else works well and the set-up was easy, but the noise is a deal breaker for me. I"m looking to replace it.
Pros: This line of printers is inexpensive and has decent software which makes for easy installation and setup.
Cons: This is nothing like the quality of the old HP printers. It would be fair to say this is junk compared to my old LaserJet 5. This thing is cheap plastic and in fact I was amazed that HP would put its name on it. What a shame that HP has taken the low road. It may be OK for a home printer where it may not be used as much but for office applications, look elsewhere. Another $10 worth of heavier duty body material would make a lot of difference. But this is really low en...
Pros: As with all HP products, the print quality is great, loading paper is easy, and the scan quality is excellent too. Even the software, which is traditionally a weak point for HP is decent enough.
Cons: HP is definitely not what it used to be - this unit uses too much plastic and so it does not live up to the longevity that HP was once known for. After the 6th or 7th use of the sheet feeder, it broke. I spent time troubleshooting a couple of days at the HP website and determined I could not fix it, so I called HP for warranty repair. My warranty had expired - literally - one DAY before I called them, SO THEY WOULD NOT DO ANYTHING. If I had not spent time trying to us...