Reviews and Problems with HP LaserJet Pro Color CM1415FNW (CE862A)
Showing 1-10 of 144
Easy installation. Scan Application GUI intuitive
Richard G. Merrill "Rick Merrill", Amazon
15 January 2015
Summary: Home use, low printing (<20 pages/month, avg). Purchased 2011. Easy installation. Scan Application GUI intuitive, easy to use. Fairly easy to config/integrate with other installed PC S/W. WiFi connection stable. Print rate good. Easy toner cartridge installation. In general, very easy to use; never jammed during printing.
There was a time HP provided reliable and cost effective technology solutions.
B & G, Amazon
4 January 2015
Summary: This is a good printer, but it has it's problems. Two weeks into ownership, the auto-feed began jamming more and more. So much so, that we just gave up on it. We contacted HP - horrible experience and no real solution - return and replace to retailer was their solution. So return and replace is what we did, the retailer said the same thing - contact HP for warranty service - return and replace to the manufacturer was their solution.
Summary: Does not print envelopes. This worked great for the first year. Then all of a sudden it stopped printing envelopes. Now it won't print them all, regardless of the envelope size or efforts to reconfigure settings. I am very disappointed with this product.
I would give it 5 stars if it did not require that I reboot it between prints. Help!
David Campbell, Amazon
8 April 2014
Summary: It worked great for over 6 months. I used replacement toner for a while then went back to HP because it would not clean properly (left ghosting). Now it will print only if I load a print cue (but not start it), reboot the printer, and release the cue just after it starts booting up. It scans and prints great on XP (USB), but it will not scan with the LAN and Win 7 (from the first day). It never printed or scanned from the USB on Win 7. Any help would be appreciated.
Summary: We went to a laser printer for our home office business we have owned and operated for over 20 yrs. The laser cartridges is by far superior to ink jet, but the attributes of this particular printer leave a lot to be desired. The speed of simple documents is pitiful. If you want to print off envelopes, plan on spending time baby sitting your printer. You MAY get 10 envelopes before it goes into paper jam or cleaning mode.
Summary: Its slow to print the first page due to warm up time but the ink is really expensive and it runs out quickly. I estimated that per page cost for full color page is $0.45/per copy. You can get color copies cheaper at local print shop.
Summary: Terribly disappointed. This printer cost over $500. Bought it for light office use. After the warranty expires (1 year) the printer starts malfunctioning terribly. Basically after every three pages, it'll give a "Misprint" error. Considering I often have to print 8-10 pages at a time, this has created a huge time burden in my business. I've resorted to using my old $28 color printer from Epson that takes a lickin' and keeps on tickin'.
Summary: Terrible product. I didn't buy one from amazon but i own one. Always crashing and freezing. Getting device busy errors all the time making me have to power rest it by unplugging it. paper jams a lot sometimes. sometimes if there is a problem receiving a fax, it would be stuck saying "connecting" and if you try to cancel it, it would be stuck saying "canceling". Too much trouble. I even updated the firmware and nothing has changed except for a fancy new interface.