Summary: I have a dental office and require the ability to print X-rays. I had an HP color laser printer for 5 years that gave me constant jams as well as having toner leaks constantly--on OEM cartridges. I swore I would never buy HP again. So I purchased an Okidata color printer that uses the new LED printing instead of lasers. It had bugs in the software and took online help two hours to install. The color prints were great but the X-Rays were unreadable.
Summary: I have been using an HP printer for several years and was very pleased with the crisp color laser quality. I was forced to purchase a new computer that was not compatible with the printer. I have a Brother MFC black/white which I use for fax, copy, and black and white print that I am quite happy with so when I decided to order a new color laser printer I first purchased a Brother MFC color/laser.
Summary: Warning! Avoid this printer if you care about sending faxes directly from a Windows 8 or 8.1 PC. There is a driver conflict caused by Internet Explorer 11 that means that you must downgrade to IE 10 before a fax can be sent directly from your computer. Unfortunately, if you have Windows 8 or 8.1, Internet Explorer cannot be downgraded from 11 to 10.
Summary: Do not know how well the product itself works yet so I give it a 3-star for now.. I just opened the box and try to set up the printer. I am very disappointed to find there is no USB cable came with the printer, which means I cannot finish the setup until I buy a cable. Why can't HP includes a cable with a printer that is priced at $850? It is needed to connect to the computer for printing.
Summary: Great choice for an office printer. I upgraded from a smaller model and this printer is fantastic. It's really big, so you have to have plenty of room - but from a speed and automatic duplex perspective it is exactly what I needed. When I send a print job it is out and sitting there in a few seconds, no warming up/wakeup. Auto duplexing is a great paper saver and I think this feature is a must.