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HP LaserJet Pro 400 M425DN
7.8 out of 10

HP LaserJet Pro 400 M425DN

A Web-connected MFP for office productivity. Print from Read more

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Reviews and Problems with HP LaserJet Pro 400 M425DN

Showing 1-10 of 26
Overall 4
4.0

MFP functionality is non-existant

Anonymous, Hewlett-Packard
20 April 2014
  • Summary: On paper, this looks like a great printer, but if you are running an office, the printer is worse than useless. The driver only allows you to print and do basic scanning from a server environment (only if you are fortunate enough to have desktop experience installed), otherwise, you can only use the...
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Overall 8
8.0

Disappointment

34yrsacustomer, Hewlett-Packard
8 January 2014
  • Summary: I purchased this MFP less than a year ago. It has been replaced with a refurbished machine 2x already and now gets jams every time I try to print. I have requested a NEW machine or full refund.
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Overall 4
4.0

Easy setup

mpifs, Hewlett-Packard
20 September 2013
  • Summary: After reading the reviews, chose this model and am very satisfied. Was easy to set up and use. But trying to use the preset numbers, you have to arrow down 5 names at a time and takes too much time to get to the one that I want to select.
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Overall 8
8.0

NOT RELIABLE

Anonymous, Hewlett-Packard
5 September 2013
  • Summary: I received the printer on 03/13, 2013, and it worked well until about a month ago, when I began noticing that when I copy from the document feeder the copies come out with a black line along the bottom edge of the paper starting from about 1/4 inch from the left side and all across to the right...
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Overall 4
4.0

Mediocre Scanning Quality / Now Manual Feed Problem

SuperFlyBoy, Amazon
10 June 2013
  • Summary: I just had one delivered (couldn't buy from Amazon, as they do not sell in the country I am in currently) and tested the scanning option into PDF immediately, as we had to urgently scan documents to send out via e-mail.
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Overall 4
4.0
Overall quality 6
6.0

Disappointing

Law Office, Office Depot
15 February 2013
  • Excerpt: Purchased this printer for our small office to replace an older Laser printer; performance was mostly good, with the exception of printing standard office bond envelopes - the ink doesn't adhere to the better envelopes; it worked okay with our letterhead, but completely failed with the envelopes.
  • Cons: Performance
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Overall 4
4.0
Ease of use 10
10
Performance 2
2.0
Print quality 10
10

User Review

PC Connection Express
26 September 2012
Overall 4
4.0

Great printer when it works

Abso, Amazon
8 September 2012
  • Summary: Great printer when it works, but I keep getting a message "the printer is not connected." I have paid for tech help on this too many times, so I am getting rid of it. This happened with the last printer, same model. I am getting a Brother and giving up on HP
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Overall 4
4.0

connection issues

Jonathan K, Amazon
8 September 2012
  • Summary: When the printer goes to "sleep", I lose connection with my computer and the only way to be able to print again is to re-boot my computer. I decided to move the printer to another computer and I am not having that issue - although when it goes into sleep mode now, I have to turn the printer itself...
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Overall 4
4.0

Had to return it. Would not wake up to receive faxes. Super bad implementation.

Albert Davydov, Amazon
8 September 2012
  • Summary: Had to return it. Would not wake up to receive faxes. Super bad implementation.
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