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Hp-laserjet-pro-400-m425dn.33695857
8.5 out of 10

HP LaserJet Pro 400 M425DN

A Web-connected MFP for office productivity. Print from virtua Read more

Great Deal: $344.00

Reviews and Problems with HP LaserJet Pro 400 M425DN

Showing 1-10 of 20
Overall 2
2.0

Printer function is o.k. Scanner fuction is a joke.

Erich, Amazon
27 July 2014
  • Summary: 1) Listed as a 600dpi color scanner or 1200dpi B&W scanner - The only way to do this is through some garbage software provided by HP on a Windows or Mac computer. The scanner has NO settings onboard to do this directly to a USB stick or to a network drive, regardless if you are using the flatbed as the source. When I confronted HP about this, they indicated that these resolutions are not intended for network use because of the large file sizes.
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Overall 2
2.0

This particular printer has hardware issues: No duplex support.

K David Prince, Amazon
10 May 2014
  • Summary: I just got this printer. Setup seemed to be going along just fine. Fax works. Single page copying works. One-sided printing from both Windows 7 and Linux (Debian testing) works. However, there is one HUGE issue. This printer will not do 2-sided printing. When I select 2-sided printing, this machine reports a "jam" when there is no jam. What it does is spit out a single sheet with one side printed then stops with a jam report.
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Overall 4
4.0

MFP functionality is non-existant

Anonymous, Hewlett-Packard
20 April 2014
  • Summary: On paper, this looks like a great printer, but if you are running an office, the printer is worse than useless. The driver only allows you to print and do basic scanning from a server environment (only if you are fortunate enough to have desktop experience installed), otherwise, you can only use the HP Universal Driver, which ONLY allows printing.
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Overall 2
2.0

Bad

COM, Staples
24 March 2014
  • Excerpt: This machine just puts itself in initializing mode at random times throughout the day, stopping faxes from coming through. We have to turn it off and back on everyday several times a day!
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Overall 2
2.0
Overall quality 2
2.0

Worst printer ever

aworden, Office Depot
9 April 2013
  • Excerpt: A first for us: this printer was defective straight out of the box. HP gave up and said to return it. Made noises like a shredder eating stapled papers. We've owned at least ten HP laser printers, and few deskjets. All the others have lasted for years and year. What is going on with HP ?
  • Cons: Sound Quality, Performance, Build Quality
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Overall 2
2.0

Don't buy it

lisaab, Amazon
31 March 2013
  • Summary: Scan is so light it is nearly illegible. When we called HP they told us if we wanted a good scanner get a Brother. LOL!
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Overall 2
2.0

ADC FEEDER WORKS PERFECT-USE FIRMWARE UPDATE

ALAMOTEXAS, Hewlett-Packard
5 January 2013
  • Summary: use the firmware update on site and it will make the ADF work like magic. Mine was blank, as soon as I did the firmware update, perfect print. So far an excellent printer. I have no clue what all the fuss was or is about since HP did the firmware update. I tested the scanning today and it works perfect, easy to save using the save feature just name your file where to save and name of document and you are done.
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Overall 2
2.0

The copier doesn't perform

bodt, Hewlett-Packard
24 September 2012
  • Summary: I am getting a refund for my replacement of HP LaserJet Pro 400 MFP M425dn. The copier function produces copies with lines, as soon as it is installed. My second try took 11 days for the lines to appear. There is a firmware fix, written 9/4/2012, but it doesn't work either. I really like the unit, but need the ability to make a copy without black lines.
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Overall 2
2.0

The copier doesn't perform

bodt, Hewlett-Packard
24 September 2012
  • Summary: I am getting a refund for my replacement of HP LaserJet Pro 400 MFP M425dn. The copier function produces copies with lines, as soon as it is installed. My second try took 11 days for the lines to appear. There is a firmware fix, written 9/4/2012, but it doesn't work either. I really like the unit, but need the ability to make a copy without black lines.
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Overall 10
10

Defective units

Tex1, Hewlett-Packard
22 September 2012
  • Summary: Just received my second HP LaserJet Pro 400 MFP M425dn. The first units automatic document feeder didn't work. The second unit has a bad scanner which produces black lines on all scans and copies. I'd say HP has a quality control problem which needs work.
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