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Hp-laserjet-pro-400-color-mfp-m475dn.33629196
8.2 out of 10

HP LaserJet Pro 400 Color MFP M475dn

Boost productivity and gain efficiency. Produce professional-q Read more

Great Deal: $605.99

Reviews and Problems with HP LaserJet Pro 400 Color MFP M475dn

Showing 1-10 of 11
Overall 6
6.0

slow double sided scanner and can't scan large number of pages

Mini and George, Amazon
4 April 2014
  • Summary: It prints well, doulbe sided too. And it can scan legal size documents from the feeder. But the setting for legal size has to be set via computer, rather on the printer itself, or it doesn't take. Plus the scanner can't handle more than 10 pages to scan at a time. I bought it b/c it can scan double sided. Again, duplex scanning has to be set on the computer before you can do a double sided scan.
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Overall 6
6.0

Good printer, but slow

Andres Dario Ruz "andy", Amazon
27 December 2013
  • Summary: I like the ability to print double side, and the scanner works very well. The only not very good thing is that it is very slow to print with
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Overall 6
6.0

Low scanner quality in all LaserJets

Wouter Jeuris, Amazon
29 November 2013
  • Summary: I wasn't quite satisfied with the scanner quality. I've written a detailed report about the issues here: [...] Basically, it fails to pick up light gray values, and has rainbow distortions on some scans.
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Overall 5
5.0

"This device has a low-quality scanner."

mapsonjohn, CNET
29 November 2013
  • Pros: The printer is ok, and if you don't have high scanner-expectations, the scanner is ok.
  • Cons: I wasn't quite satisfied with the scanner quality. I've written a detailed report about the issues here: http://theonemanitdepartment.wordpress.com/2013/11/29/hp-laserjet-400-m475dn-scan-quality-review/
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Overall 6
6.0

HP Printer

M. King "coolangel", Amazon
28 November 2013
  • Summary: I've been an HP person for many years in terms of printers and computers, but I have to say that I think the quality control is falling off. This printer just doesn't feel sturdy even though it's in the higher end price wise. If I'm printing a multi page doc, sometimes it will freeze up and not finish for 20 minutes or so. Print quality itself is fine and the machine could be so awesome but it's just not there.
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Overall 6
6.0

One MAJOR problem

Red Baron, Staples
21 January 2013
  • Excerpt: There is a major bug in the firmware of this printer. Otherwise I'd give it 5 stars. I have been through 2 printers, 3 formatter cards, a fax card, and a general run around from HP. They are loath to escalate, and even worse at admitting a problem. Certain multicast packets cause the printer to reboot every 5 minutes. May not be a problme in an office setting, but multimedia devices send out a packet that the printer can not handle. Go to HP forums for progress on this.
  • Pros: Accurate Colors, Color Is Vibrant, Efficient, Fast, Quiet, Sharp Detail
  • Cons: Ethernet Faulty
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Overall 6
6.0

Great printer, terrible scanner

Kirstin, Amazon
14 November 2012
  • Summary: This printer is great, except one HUGE issue. The scanner is completely worthless. Every time I try to scan a simple 10 page max document through the automatic document feeder, there are paper jams and my pages even get shredded on the side. Several pages often also get skipped. This is effecting my business to the point where I don't want to deal with scanning anything. I miss my Brother.... The printing quality is excellent though...
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Overall 6
6.0
Ease of use 8
8.0
Performance 8
8.0
Print quality 8
8.0

User Review

PC Connection Express
31 August 2012
Overall 6
6.0

HP NFP 475dn rating

office user, Staples
23 June 2012
  • Excerpt: Machine seems to bw working now. We have had trouble with settings for copying and scanning to color. originally it worked just fine. Then color scan/ copy went really faded and streaky. Printing in color was fine from start so we know it is not low toner. After speaking to hard to understand technical support on Friday, it looks to be working again. We don't know what changed though.
  • Pros: Multifunction, Networ ready
  • Cons: Difficult To Set Up, Hard To Use
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Overall 6
6.0

Bisher ein prima Geraet ...

Marcus Minzenmay, Amazon
18 February 2013
  • Summary: Nun, hier ein erster Eindruck des Geraetes. Auspacken und Inbetriebnahme lief einwandfrei. Leider waren die mitgelieferten Treiber-CD's fuer MAC hoffungslos veraltet und daher nicht zu gebrauchen. Nach Herunteladen der Treiber/Zusatzsoftware von HP lief alles reibungslos. Drucken, (duplex) Scannen bis dato tadellos. Auch Scannen direkt auf mein NAS funktioniert einwandfrei.
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