Reviews and Problems with HP LaserJet Pro 400 Color MFP M475dn
Showing 1-7 of 7
Print fine. Scan TERRIBLE
ben scurry, Amazon
18 June 2014
Summary: I have never had a problem asking this printer to print or make a copy. However, I don't think I have never NOT had a problem asking this machine to scan. Whether that is scanning to a computer or using the top feeder to make a copy, it is awful. HP man tried to fix it, nothing doing....you can't fix broken. Must be a design flaw. Anyway, I do NOT reccomend this machine if you think you may be scanning or using the top feeder, at all!
Summary: I like everything about it except scans, which are terrible. Don't seem to find an adjustment, but copies are great, prints are great, but scans come out with a grey background rather than white, which makes them unusable professionally.
Summary: based upon other reviews here i would have to say I'm not alone in scanning issues. This has to be a defect.that HP needs to take care of.
Pros: Print quality is good. Easy enough to setup.
Cons: VERY flaky scanner. Sometimes wont pull pages through, sometimes will stop 1/2 way through a page and say job complete. Says "device busy" A LOT when trying to scan (usually after its been sitting idle for a while). Runs out of memory (only shows 46mb available out of 196? can you say bloatware?)
Send fax from PC just stopped working out of the blue
Hei Yuk Kwok, Amazon
24 December 2013
Summary: See title, contacting HP just has you uninstalling and re-installing the driver multiple time. I get the HP Laserjet Send Fax Fatal Error msg "Unable to communicate with the device. The device may be disconnected, powered off, or its network settings may have changed." I am pretty sure none of those three are true. I can print, and scan just fine. Printer is networked and this is the case on all my small office computers btw. I can fax just fine at the machine.