Summary: We purchased the 4014 through Amazon who got it through TekGalaxy. Several problems, we received it promptly. The person who the box was for open and unpackaged it, throwing out the box - in our compactor. 1st bad - our bad. But then we turn it on and it automatically shuts down, counts up the memory and shuts down. Called TekGalaxy to return and was told without the original box they could not take it back, we had everything else but the box.
OK printer for paper, not envelopes and forget HP support
Patricia Pillors "ppillors", Amazon
26 January 2010
Summary: We purchased this printer and had problems from day one with smearing and black marks when printing envelopes (paper tray and env feeder). After 4 months of support calls and HP techs, HP finally said the printer is designed to print only on HP envelopes. I wasn't aware of this becuase it is not written anywhere in the data sheet, media specifications, the accessaries sheet for the printer, or listed anywhere on HP's web site.
Summary: I'm currently awaiting HP to send me my 3rd printer and have yet to actually use the machine. First one, damaged in shipping. Second one, damaged in shipping. Third one, probably going to be damaged in shipping. I purchased a brand new model, but it was damaged and kept jamming. HP wanted to charge me $70 for a refurbished replacement or have me take it to a local support provider.
Summary: Am 27.03.2009 ist das Gerät vom Händler geliefert worden. Nachdem das dritte Austauschgerät defekt geliefert wurde, kann ich nur dringend empfehlen, dieses Modell nicht zu kaufen. Das Problem scheint die Netzwerkkarte des Druckers zu sein. Offensichtlich hat HP dieses Problem nicht im Griff. Eine Beurteilung der Druckgeschwindigkeit, Druckqualität, Benutzerfreundlichkeit und Betriebskosten ist nicht möglich, da der Drucker nie mehr als eine Testseite gedruckt hat.