i just have given up on all things HP because of this cheap printer
Robert S. Mellis, Amazon
25 June 2015
Summary: This is Annoying Consumer Unfriendly Junk. I have owned this printer for three aggravating years. I bought it because supposedly it met so many of my needs. But HP has this thing about using their own cartridges and now the printer refuses to print anything, I have run a diagnostic.
This is absolutely the WORST PRINTER I have ever had in my entire life
26 April 2015
Summary: This is absolutely the WORST PRINTER I have ever had in my entire life. I have had problems with this a few weeks after buying it. Constant disconnections from the network Constantly having to re-install the driver. It is a genuine POS. Do not buy this printer!
Designed to cost more for ink than for the printer.
Robin Hood, Amazon
29 January 2015
Summary: This printer uses prolific amounts of ink and is designed by HP so that it will not print with professionally refilled HP ink cartridges. If you buy this, you will spend far more money on new HP ink cartridges than on the printer. Shame on you HP.
Summary: I am ready to replace it. Can't get ride of incompatible ink cartridge message. Has always been buggy and HP ink is expensive (won't work on any non hp cartridge, getting message on the real one.) JUNK!
Summary: When I first got this printer, I liked everything about it. It has great style, has some nice features built in , and is fairly compact. I bought it to replace my old Deskjet 882 which had worked for years with hardly a hiccup.
Summary: I have the Envy printer and have probably 8 hours of wasted time linking it to multiple computers our family uses. Their support is non-existent. If my house was on fire I would carry this printer back in if it were with me!!!!!
Summary: item did not work. I returned it and was told that the serial number did not match the serial number on the product. I am still waiting for it to be returned to me, as they are not reimbursing me.
Summary: We got this printer less than two years ago, it looks really nice, and the ePrint and Wireless features are nice to have. However, sooner after an year, it starts to breakdown quite frequently. Called support, got instructions and got fixed, but a couple of months later, it happens all over again.