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Question: Doesn't seem to recognize the photo ink cartridge?

Doesn't seem to be able to recognize the photo ink cartridge, number 58. It is in I can hear it click but the ink cartridge button keeps flashing and says E and I can't pressing the buttons don't do anything but make the on button flash a few times. It is the right ink and it is in properly and the door is closed so why isn't it printing?!? I was gonna make my own christmas cards this year...