Printer worked just fine until JUST after warranty
Mary Magnuson, Amazon
2 weeks ago
Summary: Printer worked just fine until JUST after warranty. Apparently the black print option breaks (will not print black ink - colors only) already spent money for new cartridges only to find I cannot take the printer cradle out to clean. Spent quite a bit of time with HP support stating a printer should last longer than 1 year and this was a Defect that is well documented on their own forum.
... today 11/9/2014 Geek Squad said the printer head is bad and can't be fixed
9 November 2014
Summary: Purchased this printer 1/3/13 and today 11/9/2014 Geek Squad said the printer head is bad and can't be fixed. I had just bought all new cartridges so all that money is lost. I have never liked this printer because it is soooo slow. Would not recommend this printer.
This is the first HP product that I have not been happy with. Seriously considering a different brand for replacement
Dale King "guitar teacher", Amazon
7 November 2014
Summary: This printer is of no use to me now, less than 1 year after purchase. It will seldom print a clear copy, no matter how often I clean the print head, even if there is adequate ink remaining. This is the first HP product that I have not been happy with. Seriously considering a different brand for replacement.
Summary: Very pleased with this printer! Great price! Connection to Chromebook/ Google Cloud was a bit of a process, but Support very helpful and patient and the process is getting easier. Simple to use even for 'newbies'!