Summary: I don't write reviews often, but I wanted to go out of my way to say how terrible of a product this is. For the record, this printer worked fine when I first got it, and I agree with a lot of other positive reviews in the first year of use. The second year this thing sucks. The black ink stopped working. I tried all the possible resolution steps: cleaning print head, checking print cartridge vents, and replacing cartridges.
Summary: setup is flaky. it prints from some programmes but not from others. if i use a usb cable it always comes up with "can't find the printer message".in fact, that's the message i pretty much always get when i try and use this piece of junk. i now have to save anything i want as a pdf and print from that. total waste of time. don't buy it.
Summary: I'd recommend looking at a different printer, and a different manufacturer. I bought this in January 2014, and it no longer works. HP determined it to be a "hardware failure" (signified by an error message that said: "OX83C00009 NOS_LOADER_AP"). It only got light to moderate use, so I deem it to be defective. But because it was a month or so out of warranty, HP said it would do nothing -- wouldn't even offer to fix it for whatever they might charge.
Summary: I had no problems with this printer until the first black ink cartridge was consumed. Every thing was working fine, and I was happy with the cloud printing, wireless printing , wireless scanning. But , when I replaced the finished black cartridge with new original HP one, the printer stopped printing any black color. I tried every thing to solve this problem , but without any luck for more than a month. then suddenly it started printing again in black.
Summary: Absolutely DO NOT BUY THIS ITEM!!! It is not compatible with my Mac or Dell Computer. Several professional people have tried to install on both computers and will not work. Have no return slip so can't send back.
Summary: This is the worst printer I've ever had. The first one quit printing the black ink after I spent lots of $'s on cartridges. After HOURS on the phone with customer/tech service at HP they sent me a refurbished one. It lasted approx. 4 months and now it doesn't print the black either! In the past we always bought HP printers - NEVER AGAIN! Our more expensive HP all in 1 didn't even last 2 years. JUNK JUNK JUNK!