Reviews and Problems with HP color LaserJet Pro 400 MFP M475dw
Showing 1-10 of 158
FYI Bad Bad BAD
Christopher H., Amazon
4 weeks ago
Summary: My issue that I reported to them: I am writing to you today to request a replacement or a refund for a very recently purchased printer. The printer has not functioned correctly since it's initial installation.
Summary: I am so done with HP Printers. This printer is over priced and has a bunch of bugs in its installation and firmware. I keep getting an error 79 on my printing jobs and I am so tired of installing and reinstalling the software to get their stuff to work right. Not worth the money.
Summary: I found myself in a nasty Conservatorship/Guardianship and Probate war involving my Mother (who passed just recently), which is still ongoing, but could be coming to a close soon (knock knock).
Summary: This is a good printer and in the 3-4 months we've owned it it has worked really well. The big issues I have and the reason I only gave it 3 stars is you must choose to use either the Ethernet or the wireless. Both is not an option.
Pros: 1. Very Good print quality 2. Supplies fairly priced 3. Good speed 4. Internet printing available 5. Duplex printing and scanning 6. Document feeded very handy
Cons: 1. Can't use Ethernet and wireless, and must choose one or the other. 2. Document feeder jams sometimes
Summary: Great printer, don't let the printer drivers i mentioned scare you away, it works flawlessly once it's installed. Just used to a simple point to the driver and printer system traditionally installed in the Enterprise world i am used to.
Pros: Small package great looking printer. Easy to use easy to setup, this printer took the place of a Dell 2155CN printer this HP printer unsurprisingly outshines the rebaged Lexmark Dell printer.
Cons: Drivers a bit cumbersome, can't install it from the Add Printer option, and point to a driver. You have to run the full feature setup which is a pain. Not enough to take an egg off for but they could make it to where you can just print to it and not install things that you will never use a workst...
Summary: It's hardware, things happen and I got the lemon. My wife threw out the retail packaging without my knowledge so NE policy is not to RMA without retail packaging. Customer service rep told me manufacturer would not accept it back without it.
Summary: The HP software is a little bit silly, you can change some things through a web interface (fax number, name, etc for banner), but not other things (you can not change distinctive ring). As of firmware 08082012 anyway.
Pros: Was looking to upgrade a printer and get all the features have been waiting for (color, AirPrint, fax, decent host scanner). My prior printer finally was unusable when I migrated my mac to Mountain Lion and PC to Windows 8 and then no drivers left anywhere.
Cons: It's a little noisy, the blacks seem a little light in printing (might be a setting). As others point out it seems the a little "cheap" with some of the plastic parts, but that is the status I think universally now.
Summary: For the cost, it is an over all good multi-function colour laser printer. Quality of the design is very good. Touch screen works perfectly.
Pros: Color, multi-function, laser printer. Toner cartridges are cheaper than other comparable products. Print quality is acceptable, scanning is equally acceptable. Can print to my printer from just about anywhere in the world.
Cons: Print and scanning quality could be better, but then again, that would increase the price also. Wireless transfers from scanner to computer are a bit slow.
Summary: All in all, I think this is a great Color Laser Multi-function printer. Cartridges are relatively cheap compared to other laser printers.
Pros: Color, multi-function laser printer. I have already had the chance to use all functions of this printer except for the fax. I can say that I'm very pleased that I purchased this product. It is set up as a wireless printer and functions perfectly, I can even print to this printer when I'm not in t...
Cons: Only thing I can think of is that I wish I purchased the additional paper try when I ordered this.