Summary: My God, where do i START with this thing? I have always liked HP product quality, but it's obviously taken a nosedive and their software is HORRID! First off, it's not designed for ease of use. Period. Even making a simple one-page copy or a fax is frustrating! It's impossible to (for example), easily scan-to-network, even faxing is awkward with the control panel and slow, buggy software.
Summary: this is a horrible machine. the fax did not work out of the box. they replace two boards after a week of "next day service"! copying legal to legal is a nightmare. machine doesn't recognize size of paper. have to put legal paper through scanner as bed is only for letter size. if you enlarge paper trays for legal paper they stick out. horrible horrible machine and support people can't read their manuals. big mistake but last mistake i will make with HP.
Summary: We have this machine in our small office, and I'm compelled to write because once again, I'm frustrated by how terrible this printer is. It's slow to print (I think it has to do with the software) and even slower to scan (once again, software related). There are several complaints from other frustrated users on the web, just google "HP CM2320" and "slow". Unfortunately, it looks like HP doesn't care enough to do anything about it.
Summary: We purchased this printer with the intent to use it in an office setting networked to a much larger system. The only good thing I can say is that it was really very easy to network. As for everything else . . . it constantly jams when I attempt to print more than one document at a time. We did figure out that if you didn't collate documents you would have limited success. The document feeder constantly needs to be cleaned and even that results in limited success.
Summary: I don't understand all the bad reviews. So far this printer has worked very well for us. We have had it for 3 yrs now and so far no issues. The networking was a bit tough to set up but we added a wifi ethernet adapter and the printer works wonders far as wireless printing goes. The toners hold up well and speed of printing is very good as well.
Summary: I Have Had My 5 HP CM2320fxi for over 5 Years Only one has required servicing in that amount of time. Faxing 4 Stars. Printing Envelopes 1 Star. Printing Full Size 8.5" x 11" Envelope Labels 5+ Stars Printing 32lb & 52lb Glossy Professional Flyers 5+ Stars We use Staples Matte Finish 11x8.5 Envelope Labels and Print using the 200g Cover Stock Setting.
Summary: > Three years ago our office purchased a sizeable HP Color Laser Jet printer. The standard warranty for the printer is 12 months. The first 24 months, the printer worked fine. In the last year, we've had nothing but problems and have spent nearly as much money repairing the machine as we did purchasing it. At the first problem, we called HP support. They said it was a software problem and referred us to a local HP Authorized Repair Center.