Reviews and Problems with HP Color LaserJet CM2320fxi
Showing 1-10 of 32
I Have Had My 5 HP CM2320fxi for over 5 Years
Steve Yager, Amazon
2 December 2012
Summary: I Have Had My 5 HP CM2320fxi for over 5 Years Only one has required servicing in that amount of time. Faxing 4 Stars. Printing Envelopes 1 Star. Printing Full Size 8.5" x 11" Envelope Labels 5+ Stars Printing 32lb & 52lb Glossy Professional Flyers 5+ Stars We use Staples Matte Finish 11x8.5 Envelope Labels and Print using the 200g Cover Stock Setting.
Summary: I don't understand all the bad reviews. So far this printer has worked very well for us. We have had it for 3 yrs now and so far no issues. The networking was a bit tough to set up but we added a wifi ethernet adapter and the printer works wonders far as wireless printing goes. The toners hold up well and speed of printing is very good as well.
Summary: We purchased this printer with the intent to use it in an office setting networked to a much larger system. The only good thing I can say is that it was really very easy to network. As for everything else . . . it constantly jams when I attempt to print more than one document at a time. We did figure out that if you didn't collate documents you would have limited success. The document feeder constantly needs to be cleaned and even that results in limited success.
Summary: My God, where do i START with this thing? I have always liked HP product quality, but it's obviously taken a nosedive and their software is HORRID! First off, it's not designed for ease of use. Period. Even making a simple one-page copy or a fax is frustrating! It's impossible to (for example), easily scan-to-network, even faxing is awkward with the control panel and slow, buggy software.
Summary: this is a horrible machine. the fax did not work out of the box. they replace two boards after a week of "next day service"! copying legal to legal is a nightmare. machine doesn't recognize size of paper. have to put legal paper through scanner as bed is only for letter size. if you enlarge paper trays for legal paper they stick out. horrible horrible machine and support people can't read their manuals. big mistake but last mistake i will make with HP.
Summary: We have this machine in our small office, and I'm compelled to write because once again, I'm frustrated by how terrible this printer is. It's slow to print (I think it has to do with the software) and even slower to scan (once again, software related). There are several complaints from other frustrated users on the web, just google "HP CM2320" and "slow". Unfortunately, it looks like HP doesn't care enough to do anything about it.
Summary: This printer is not designed for use in an office environment. Even with network connectivity, it is designed to be used by a single PC. The trouble is the software. If you want to do anything but print, the functionality is funneled through the wretched HP Toolbox application. This app pops up dialog boxes, and prompts and all sorts of other annoyances that should be unnecessary (you configure the destination for scans, etc, in advance anyway).
Summary: The partner, Allen Miller, hit the nail on the head. Owned my machine about a half-year. My IT consultant has been stuggling all day today with the scan menu 'designation of computer' issue (again). Seems you can set it up, but wait a few weeks and try to scan something and the memory on the all-in-one goes "dumb" on you. This has happened three times and it is getting expensive for me to have the problem fixed each time for fee.
Summary: This is marketed as a network device, but it really is not suited for this. The printer depends on the processor in the PC that is using it. This has lots of consequences. For example: you cannot use the printer to scan a document and send it somewhere - you control the process from your PC. If your PC and the printer are in different rooms, and you are scanning several documents, well, you get lots of exercise.