Conclusion: I submitted an email to HP in about 02/08 & now it is 09/08 and nobody has ever contacted me about fixing the printer. I'm looking at other brands to replace it.
Pros: Good color.
Cons: Will not print to paper over 24lb. Aux paper tray never worked. Now get memory error whenever I try to print over 20 pages.
Summary: Bought this printer to go along with a new 64 bit Windows 7 computer. At the time HP didn't have a working driver even though the box said it was Windows 7 compatible.
Summary: Beware of HP CHEAP LASER PRINTERS. Specifically the CM1015 and 1017. HP laser printers are expiring the toner cartridges regardless of the actual toner used.
Summary: I was so excited when the printer arrived. I opened the box and plugged the printer up and nothing happened. I mean nothing, it won't come on at all.