Reviews and Problems with HP Color LaserJet CM1015
Showing 1-6 of 6
Buyer be aware
3 September 2013
Summary: I bought a HP CM-1015 multi-function printer/scanner/copier several years ago (not from Amazon, but somewhere else). It worked fine when connected to a WindowsXP print server. When I upgraded the XP to Windows 7 (about three years ago), I could not find a driver for it, so I waited, waited, and waited more.
Summary: Bought this printer to go along with a new 64 bit Windows 7 computer. At the time HP didn't have a working driver even though the box said it was Windows 7 compatible. Had to use the printer on an older XP machine. A year later, HP support still doesn't offer a full function driver or show any intent to write one. Sales dept offered a $20 discount towards a new printer and to just throw away my $400 worth of toner cartridges I have in inventory. Very disappointed.
Summary: I was so excited when the printer arrived. I opened the box and plugged the printer up and nothing happened. I mean nothing, it won't come on at all. I've had to give it to HP so that they can figure out what's wrong with it. I need the printer so badly right now that this is the absolute worst thing.
Summary: This printer has been a great disappointment. I used it rarely but it broke after 3 months. I get an error message "scanner error 14..." for which no information is provided online. A google search showed me that others have experienced a similar error but nobody knows how to address it. This is a very expensive printer and completely unreliable. Do yourself a favour, don't purchase this printer.
Summary: Beware of HP CHEAP LASER PRINTERS. Specifically the CM1015 and 1017. HP laser printers are expiring the toner cartridges regardless of the actual toner used. I printed 8000 pages of pure Black and White with all color turned off in the driver. I had to replace $240 in color toner cartridges to use the printer even thought we printed NO color. Went to Cartridge world to have them opened, and sure enough they were completely full.
Summary: Der HP CM1015 hat schon nach dem ersten Wechsel des Toner schwarz gezeigt was in ihm steckt. Leider muß ich sagen nichts gutes. So wird das Druckbild alle 5 cm wieder neu auf das Blatt kopiert. Der Reinungsmodus bringt dabei auch keine Abhilfe. Der Kontakt zum Händler und zu HP selbst hat auch nichts gebracht weil sie schon nach 13 Monaten jegliche Garantie und auch Kulanz ablehnen. So stellt man sich die Verbrauchergesetze vor.