Summary: I have found that the document cover has poor spring tension to hold it in the open position. The sales tech at Staples stated that it is normal and nothing can be done about it! I purchased this model for it's price range but more for it's compact size but I'm very disappointed with the issue of...
Summary: I've been using this product for almost a year now but there are some "glitches" on it's driver and software. Every now then I have to re-install the FAX UTILITY DRIVER/SOFTWARE because the Fax Feature of the product failed to send faxes.
Summary: Purchased may2014. Constant jams, fax works by itself. It has never been connected to a computer and black ink used up after printing approximately 25 pages in only one day. Used two days only.
Summary: I am completely happy with the ease of installation and the quality of print provide by my new purchase of the Epson WF-2520. I pulled the product out of the box, connected power source, uploaded disk, installed program to computer and ink cartridges to printer, all within four minutes!