Summary: I am completely disappointed with Epson. Mostly, I'm disappointed with CNET for recommending this product. It's been a HUGE disaster. I purchased this for my business and it's been a giant waste of money and thorn in my side. I get a little grumpy every time I look at it and I'm finally throwing the thing out today. I've had it for about two years and have kept it on a shelf and used it about 13 times in all. Each time there's a new problem.
Pros: Looks Fairly Pretty
Cons: -Runs out of ink after about ten color sheets of paper 8.5X10", -Scratches very easily, -Hard time connecting to Wi-Fi, -Jams every five pages or so, -Expensive ink, -Doesn't accept other brands of ink (off brand)
Summary: I am embarrassed for Epson, for selling the 840 Workforce printer that cannot work with the Windows 7, 64 bit operating system. Have downloaded the supposed "updated" drivers for this printer/software configuration several times. As others have seen, and noted in various chat rooms; this printer does NOT work in a 'wireless' mode with a 64 bit OS. When loading the drivers, Windows error message says - NOT COMPATIBLE with this Version of Windows.
Great 2 Tray Printer, Works Great with Apple OSX 10.7 Lion!
M Masaki "MM", Amazon
1 March 2012
Summary: I purchased this printer because it had 2 paper trays that both held at least 150 sheets. I need to print on plain paper as well as shipping label sticker sheets. I've had this printer for over1 year now and it has been a real workhorse. It has been working wonderfully. I purchase the extra capacity black ink cartridges and have only had to change it twice and the color ones once in that time. I print probably around 15 sheets a week.
Summary: Worst experience with any printing product ever. I seem to always call in for help with faxing. To have it repaired takes atleast 1 hour. Features are easy to work with, but frustrating when not all of the features we paid for works.
Summary: Clearly this product BUYS its reviews from critics. CNET loves this printer but I can't say the same. It SWALLOWS INK! Very Expensive! Quality does not compare to my old 1998 HP (Golden Age when Printers actually worked) Scanner needs wire. BULLLLKKKKKKYYYYYY! I gave it 3 stars cause I can't return it and have to enjoy it while i can... Update: 05/10/12 Lowered to 2 stars This printer Sucks. It eats up INK, print quality is very LOW, and it BULKY!
Summary: The Epson arrived mid-June, 2011. After some initial difficulties setting up the wireless capability, was pleased with its speed and performance although it felt flimsy and temperamental. After managing through several paper jams (I use only high-quality paper and followed the Epson directions perfectly), so not the paper's fault), I thought we were through the start-up issues. Alas, this was not to be the case.