Summary: The Windows 8.1 driver for this printer does not fully support it's features. Most significantly you can not choose paper trays or print 11x17 but there are many other features present in the Windows 7 driver that are missing. Scanning works ok though. This is very disappointing and severely limits the products use.
Summary: Great piece of hardware. Epson print drivers have well-known bugs on any Linux system, and they are "unsupported". Epson Linux drivers do not support 11x17 printing, and many other large-format sizes bigger than 8.5x14.
Summary: Looks like a good printer, but if you are buying it to run under Linux, forget about large format. No support for large paper sizes, chokes and throws error messages if you try. I wasted a good solid weekend trying to hack it to print 11X17, but it will not do it. Probably a great printer under another operating system. [Edit] Kept the printer, hooked up to a windows machine. Prints flawlessly under Windows, and prints 8.5X11 flawlessly under Linux.
Summary: This machine worked pretty good for the first couple of months. However, the trays are very cheaply made, I can no longer print more than 10 pages without having a paper jam, then it skips the page that was destroyed so you have to go back and reprint or rescan that page. The adf no longer works for scanning or printing. It will not feed the original page all the way through and I once again have to clear the jammed paper.
Software is atrocious and tech support is even worse! Do not expect to scan anything that is shiny or isn't flat!!
B. T. Price, Amazon
26 April 2014
Summary: Purchased this product mainly for it's ability to scan larger format items. I attempted to use it to scan graded comics which are encased in a clear hard plastic shell and are about the thickness of a magazine. The scanner created a massive glare when scanning the books and produced blurry images. I tried every setting available using the included Epson software to no avail. I even tried putting a black sheet behind the book to eliminate glare...that didn't work.
Summary: I bought this multi-function printer from Hypertech Bargains through Amazon in June 2013. It worked fine until about a week ago, when I started getting an error message every time I tried to print from the top tray (tray 1) saying the cassette was not properly loaded. So I called Epson tech support 2 days ago, we went through some steps and the tech said that the machine needed to be replaced. He gave me an email address to send my proof of purchase. That was 2 days ago.