Summary: I received this printer today and i am so disappointed i even ordered it!! I purcased it for the features it has, and WIRELESS capabilities. Right out of the box it proved a nightmare---and im a smart gal. I could not get it to connect to my wireless network, so i called customer support....i was on the phone 2hrs 44min....HEINOUS....then they thought it would be ok to charge me 69.99 to make it connect to my network. No thanks..