Summary: Not sure what all the fuss is about because my 968w has been operating near flawlessly for over 4 years now. The paper feed on top gets jammed every now and then but that's it. Otherwise it's a tank that needs nothing more than ink fed to it. Pumps out lots of copies on one cartridge as well in black but color can get expensive if you use it a lot.
Summary: I can not even get it installed. When my original Windows 7 computer died, I tried to move the printer to the new Windows 7 Computer. I was told to get the driver from Dell. I was unsuccessful in doing this. I have used Dell for about 6 years now, and I am not liking them very much - and I sure don't like this printer which is basically useless to me. I am paying a pro, who thinks he can get the stupid thing to do what I bought it to do.
Summary: This printer was a replacement for the same model which I had previously purchased but my cats, who napped on it, broke the feeder tray. I'm happy to have located another printer of the same model. Now I'll simply put it in a room where it won't be used as a cat perch!
Summary: This printer replaced a AIO962 that I had over 6 years. This unit is all it was advertised as being. Ease of installation and set up. I am extremely pleased with the quality of the finished product, especially the photos. Quality and color are very professional. I would recommend this printer to anyone who wants a wireless unit with all the bells and whistles at a fantastic price point.
Terrible performance, total waste of money, very expensive ink
Mom "Mom", Amazon
26 November 2012
Summary: This printer consistently fails to print the full document, which makes it a big waste of time. Also, the ink cartridges are expensive for the number of pages they (supposedly) print. Cheap upfront, and costly down the road.
Summary: I have had a 968 wireless and a plain 968. They are fair machines as stand-alone multi-function units except they are noisy. The set-up and compatability with MS Windows Vista is a nightmare. Just type "Vista and Dell 968" into Google and see for yourself how problematic they are together. It might be the Dell drivers, software, or the bugs in Vista. It doesn't matter except they don't work together. I have lost countless hours as a result over a period of two years.