Summary: We have three to four times more support than average on these printers. Issues include both problem with the paper feed, slow to very slow response in the control panel causing manual errors and strange printing results. Combined with confusing web interface and several defects in the printer driver, it is not worth the money.
Summary: This is a much better solution for my home office than the old color all-in-one it replaced. Overall, I am satisfied. The pros: - The paper feeder works very well, it is fast and no jamming so far. No more manual feeding or missing pages. - Fast scanning. Very impressive when large document has to be scanned. - Fast printing - Double-sided printing saves paper - Takes USB dongles, instead of memory cards. I love it. This is B/W only.