Summary: DO NOT PURCHASE THIS PRINTER. DELL NO LONGER CAN SERVICE THIS PRINTER AND THE PARTS ARE NO LONGER AVAILABLE. I AM NEED OF A MOTHERBOARD ONE MONTH OUT OF WARRANTY. IT CANNOT BE FOUND AND DELL STATED "HMMM, WE ARE SORRY. WOULD YOU LIKE TO CONSIDER ANOTHER PRINTER?" ENOUGH SAID!
Terrible customer service and printer causing streaks
Amazon Customer, Amazon
17 April 2014
Summary: We had the printer for less than six months when it started leaving a faded streak down the right side of the paper. I called technical support (which is based out of the Philippines according to the agent and his supervisor) and gave me the run-around. I had paid for a replacement print head and still had the problem. Their little trouble-shooting guide said they needed to replace the print head and they wouldn't listen to my explanation that I had already done that.
Summary: Owned this about a year and I've hated it. DOES NOT DO DUPLEX SCANNING!!! The web configuration page is terrible and non-intuitive. Print Quality is average for color laser, about what I expected. Should have purchased a Canon MF8280Cw for half the cost.
Summary: Best color printer I have ever used! Had an issue with paper feeding but was repaired quickly under warrantee. Quality of print is unbelievable - printed photos are as good as anything short of a professional inkjet printer. Regular text is sharp. Just finished several of the "sample" toner cartridges included with printer after a month's printing - lets see how long regular cartidges last (they look pretty small).
Summary: It's so hard to find a good quality color laser multifunction. After suffering with a Brother color laser for 3 years, it was such a relief to have a printer that works. The print quality is good, and I can sit with my laptop in the living room and print in the den, without worrying that the paper is jammed or the toner has exploded all over the printer and paper. I've had the Dell for four months. No jams and the starter toner cartridge is still going strong.
Summary: I never write reviews but everyone should be warned that according to Dell your warranty does not start from YOUR date of purchase. The warranty starts from the date Amazon or 3rd party bought it from Dell. Which is ridiculous because that would not happen with any purchase from Best Buy or Radioshack. Warranties on brand new products should start from consumer's date of purchase.
Summary: Gorgeous publishing quality prints. Fast, with lots of bells and whistles. Duplex printing, relatively quiet, and readily available do-it-yourself toner refills that make for printing costs less than inkjet. What's not to like?
Summary: Run away. One of the worst purchases I have made in many years. The print quality is quite nice. The rest is downhill. It requires hours and hours on the phone to set the printer up wirelessly (which requires a separate card so just be aware). The wireless function is iffy. The set-up on a Mac is a nightmare. All-in-all there are plenty of quality Multifunction Color Laser printers that far surpass this Dell.
Summary: I have now had this printer for about a month and it is working like a charm. I have printed Cardstock, Envelopes and Plain Paper. I have used the Scanner, Copier, Printer, and Duplicator functions and configured it as a network printer. I need to purchase and add the optional tray for printing labels regularly..
Summary: A while back I purchased a Dell 1765nfw Color Laserjet multifunction printer. At the time, this was at the top of the pyramid in their printer line. I needed a modestly priced laser to replace a clunky old HP inkjet multifunction which had long since outgrown it's usefulness. While the toner consumption of that printer was on the high side (I knew this going in based on prior reviews), I was very happy with the functional capability and performance of that one.