Summary: Love it......Very high quality piece of equipment which produces outstanding results....Blows away every inkjet printer I ever owned. Ultra quiet while idle....fast print speed...loaded with features. Instructions arent the best....but...least of my concerns. Biggest reason for buying....GOT SICK OF BUYING INK CARTRIDGES! and throwing out color cartridge that still have two colors left.
Summary: I've owned this Dell for3 years now and it has performed flawlessly. My consulting business required that I print, copy and fax many documents/brochures and pamphlets. You can easily acquire low-cost replacement toners... not that you'll need to replace them very often. I got thousands of jobs done before needing more. Highly recommend for small businesses or people who do loads of photos, graphics, etc.
Summary: I gave it a 3 stars for print quality because when it did print well, the print quality was great. I have only had this printer for a little over a year and it is a piece of junk. I have always bought Dell computers with great luck so decided that a printer from Dell must be just as good. Big mistake. It eats toner like crazy and it now tells me to replace PHD now. The PHD I find out is at least $160. I won't be replacing it. I just bought a Canon.
Damaged upon receipt but replacement service was GREAT
Steven West "Slowestone", Amazon
13 August 2009
Summary: When I received the item, it was not working because a plastic tab used to show when there was a 'door open' was broken off. I called right away and they shipped me a whole new printer overnight. They provided a FEDEX return label and I returned the item right away to avoid being charged twice. Everything went smoothly. So, even though I had to return the first unit, the exchange handled by Dell was superb. My hat's off to them.
Summary: I've owned this printer for one year. If you plan on buying it, go ahead and order the extra memory for it now. Try to print a complex document you feel like you are back in 1991. For those of you who did not own printers in 1991 I can tell you that memory was a big deal back then. The computer didn't have enough and the printer didn't have enough. To see it in this day and age speaks volumes about Dell's corner cutting.
Summary: We've had a few Dell All in One units and without fail, they've all broken WAY before they should have be warned. It will fail. Also, since it's color, if a single color runs out or the toner dries up, it will COMPLETELY shut down.
Summary: I purchased this printer 18 months ago to use at home. I was looking for a good small business machine that would last a long time with my home use. The first thing I noticed was the power draw. Maybe all laser color printers use that kind of power but this one trips my UPS every time it prints. Second, I agree with the prior comment with memory. It won't even print 3 pages of color photos at high quality. Real frustrating.
Summary: I have had this for over 1 year - Never had one issue with it as far as reliability. Pluses Excellent color output Extremely cheap laser toner refills - as low as $40 for a set of four toners Good copying quality Fax works great Cons Somewhat noisy All in all this has been a hassle free high quality laser printer and a workhorse.
R. Wishnowsky "Principal, Cruxio - the crux o..., Amazon
13 August 2009
Summary: Frequent memory problems, big power draw, and after a few months it started nicking the paper. Worse, after 13 months of ~20 pages a day, rollers are making loud groaning noises. Dell support says the replacement part will cost more than $200, and wouldn't be covered under warranty, even if it were within the 12 month period. Not worth the risk, hassle and time: I'm shopping for a replacement.
Excerpt: Ondanks waarschuwingen toch bij Dell gekocht. Voor de laatste keer.... Zoals je vroeger bij goedkope printers wel had pakt ie het papier vaak niet zodat je er de hele tijd bij moet blijven om de stapel goed te leggen. Bovendien trekt het papier regelmatig scheef, zodat je print scheef op het papier zit. Heel irritant als je een aantal pagina's print. Echt wat je zegt een miskoop. Troep!