Excerpt: Bought the Canon PIXMA MX922 right after upgrading my Mac computer to OS Yosemite. Despite nearly 40 minutes on the phone with Canon service, the scanning function does not work. This is unsatisfactory and I would return the printer if it were possible.
Excerpt: This is the second of these that I have and the only reason I repurchased is because of the expense of the unused ink which I could not return. This printer is cheap and the rpice is right, but I have had a hard time getting it to stay on network, with sporadic needs to reboot the router.
Excerpt: Advertisement stated 9600 / 4800 dpi for print quality. I bought model based on this. I spent 12 hours of my life trying to figure out how to get this dpi quality on the printer. Called Staples and they gave me the phone number for CANON tech service.
Conclusion: I'm very happy with the quality of this printer, but as a network printer it leaves a lot to be desired. It constantly goes offline and cannot be restored except by powering down the router, computer and printer.
Conclusion: I have owned 6 Canon printers over the last 15 years and have loved all of them except this one. It is slow. It is noisy. It takes way too long to "warm up" and actually start printing. It has no rear paper feed. And printing envelopes is a nightmarish job with this printer.
Conclusion: For as heavy as the unit is, there is too much flimsy plastic involved. The biggest problem with this printer is printing an envelope. I used to own a Canon Pixma MP560. If I wanted an envelope or two, all I had to do is put the envelope(s) in the rear feeder and presto!
Summary: I found this unit at another site for half the price. If I knew about the envelope problem. I would have purchased some other product.
Pros: Easy to use and setup. Looks good. Scanning is a breeze, printing a bit slow, considering Canon's claim (and the price).
Cons: If you need to print an envelope, you don't want this model. My old Canon Pixma 560 was a good unit, until the print head died. Printing envelopes was a breeze. Just put the envelopes in the back feeder and select where the feeding will come from. This MX922, is awful for printing. First of all, ...
Conclusion: I was pleased with the product overall, but, essentially, it was not printing passages clearly, instead there were only "streaks" of statements. I called the phone support and an agent by the name of David was very efficient, courteous, and skilled at diagnosing the problem and providing a solution.