Excerpt: I got this multi-function printer as a replacement for my aging HP unit. During the first couple of weeks, I was quite impressed with it's speed, print quality, and quietness. However, the more I used, it the more I realized that there are major problems with this printer. The biggest problem is it's huge appetite for ink. There are 5 ink catridges need. I mostly print in black and white(grayscale setting checked).
Excerpt: I recently bought a multifunction Canon MX700. Within two months it developed a problem: It would not recognize its own ink tank, even when I replaced it with a new one, and thus will not print at all. I tried to return it to Staples, but they only take back electronics within 12 days of purchase. 12 days! So much for their customer support or standing behind what they sell. Their "easy returns" policy is anything but.
Pros: The ADF and fax worked reliably but that was about it. There really are not many pros to this unit.
Cons: Network interface would drop connection the printer would often crash requiring a restart. Upgrade utility was a joke. Printer cartridges have a counter chip and DRM. The printed died out right after a little more then a year.
Cons: If you buy this machine and plan on using a telephone with it, be prepared to be disconnected about 50% of the time. I've tried everything including unplugging, rebooting, and changing settings. Nothing works.
"Printer died after 1 1/2 years, error code 5700."
1 May 2009
Pros: This is a pretty decent product as far as ink jets go. Nice to be able to use the feeder to scan multi-page documents and even cover two sides by running two passes and then the software interleaves the pages to make a seamless pdf file.
Cons: Ink jet technology. It worked very nicely for a year and then a few jets plugged up and wouldn't clear out even with cleaning. Today the unit is dead, reporting error code 5700 and refusing to do anything after a paper jam. Cartridges with chips.