Excerpt: I recently bought a multifunction Canon MX700. Within two months it developed a problem: It would not recognize its own ink tank, even when I replaced it with a new one, and thus will not print at all. I tried to return it to Staples, but they only take back electronics within 12 days of purchase. 12 days! So much for their customer support or standing behind what they sell. Their "easy returns" policy is anything but.