Conclusion: Called for Customer Support and received the best service ever from the Telephone Rep named Dane! I am impressed that a large company such as yours treats a small customer such as myself with patience and care. Thank you.
I am very unhappy with product and will not buy from ebay anymore.
9 January 2014
Summary: looks new ,, everything about it looks great ,,, just disappointed that it does not work …it won't start because ink cartridges say not set.. i tried and tried ,,, even bought new cartridges and still doesn't work,,,, I will have to go to a real store and buy retail… I am really unhappy ..
Conclusion: The setup wasn't bad and we have had it networked for probably a year. My wife has used it for printing pictures and scanning so it's all good there.Love being able to print via the wireless BUT it is supposed to be 802.11b/g/n compliant but will not identify my 11n network. Everything in my house that is 11n compliant connects but this thing won't even see it when I manually add the "access point".
Pros: reliable, durable, High Quality Output, price
Conclusion: This printer is perhaps one of the most confusing to use that I've ever encountered, but only in the setup phase. The day to day printing, once it's working, is fine. I haven't had a problem with slow printouts and such. The pages look good, not exceptional, but reasonably good. The printer will go through a process before printing that includes a lot of whirring, snaps and pops, and this goes on for awhile until finally a sheet is fed in and you have your printout.
Pros: Small Footprint, High Quality Output, scanner does a good job
Cons: Difficult to use, Difficult Setup, terrible user interface
Pros: Fast printing and colors are vibrant. Setting up was easy.
Cons: When it came to installing this printer over the wireless network, it was a pain to set up. I couldn't get it to set up wirelessly. Another down side was that I couldn't get this product to update to the latest firmware. I tried everything to get it to download the latest firmware.
Conclusion: once i finally got the software set up, it has been pretty smooth printing. like others have said it is not a plug n play printer. i had forgotten about print spooling n needed a techy friend to help me with a couple directions.
Conclusion: This printer is horrible it does what it want I am continuously reset the programs the printer shut it off turn it on sometimes it prints quick and then most real slow I went into the setting changed everything to where I wanted it to be and its still performed the way it wanted to not a very good printer for your job at all I would not suggest this printer to anyone
Pros: Easy Setup
Cons: Difficult to use, Slow Print Speed, Large Footprint, Difficult Setup, Low Quality Output, unreliable, Flimsy Construction, to many bugs
Conclusion: I have been using this printer for a year and half. The design is alright and I have it networked in 3 devices. Networking was no problem. The ink quality is ok but cartridges are not economical by any means and hold far less ink. I haven't tired the XXL yet. It was difficult to find the serial number on the device for registration so don't do what I did and throw away the box. Connecting everything was fine. The software is not easy to follow and is too technical.
Pros: reliable, High Quality Output, fast print speed
Cons: Difficult to use, Difficult Setup, uses a lot of ink
Conclusion: I got this printer from BB, I think i did not even use it for up to 2 months at home before it start to malfunction, the alignment when bad, I followed every instruction i could ever come across to fix it but it never worked. Terrible, I now have to go get another printer, this time I Might have to go with a different make.