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Question: error messages: duplicate or unidentified ink cartridge

I get 2 alternating error messages: 1) you have 2 of the same ink cartridges (which I don't; it identifies magenta and cyan) or 2) machine doesn't recognize my cyan cartridge. turning machine off and on several times seems to work but next time I have to go through the same routine.

  • Re: error messages: duplicate or unidentified ink cartridge

    check the MFG site for support, there's faq there with most common problems, or just contact canon, their support is very good!

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