Summary: This Canon customer has lost complete faith in making any further purchases from Canon, (2) this customer will tell everyone he knows via Facebook, comments at Amazon, ect. ect., to get the word out that Canon Printers with scanners will be unusable if the scanner goes out. When a scanner does go out, the printer is inoperable due to the error code status of the machine and no printing is possible, even though the printer works fine and you can even print test patterns.
Summary: I was so fed up with my HP printer using ink so fast and rejecting any remanufactured cartridges that I researched and decided on this Canon MP499. The printer looks great and compact. However the directions are so convoluted that you feel you need a Chinese translator. Even with expert help it was difficult getting my laptop to connect to the printer. The desktop is fine but the laptop only prints when it wants to and sometimes it prints the document 3 hours later.
Good printer....bad, no horrible, wireless setup method and instructions...
21 February 2013
Summary: Printer prints...but only when hard connected to a computer...the wireless function is next to impossible and the documentation even worse. Looks like they didn't bother to check the translation from Chinese to English prior to making this unit available to the public. Very unhappy as the wireless function was one of the reasons I bought this unit...
Summary: I had to send the printer back. Fortunately Canon sent me a new printer, a new model since the MP499 was an old printer and didn't work with Windows 8. It was one of the worst buying experiences from Amazon; we expected to have the printer before Christmas but the new one didn't show up until January 5th.